Can you record radio and phone on the same logging recorder?

Yes. Many logging recorders, like Exacom's HindSight recorder, allow you to record multiple types of mission-critical communications on a single platform.

Exacom is a leading provider of multimedia (analog, RoIP, VoIP, text /SMS, and screen capture) logging/recording solutions across public safety, government, Department of Defense, energy, utilities, transportation, and security applications.

Logging Recorder Integrations

Exacom has spent years cultivating relationships with the biggest communication vendors in the industry. The efforts we put forth to work closely with these vendors doesn’t just make for a better integration between our products; it makes for a better overall customer experience.

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Record Everything

Record every detail from the beginning of the incident to the end, and across multiple communications systems.

Phone & VoIP Systems

Analog Phone

Avaya SIP/H.323

Cisco SIP

IPC Unigy »

Mitel

Nortel

Shoretel

Siemens

SIP

& More!

Radio & RoIP Systems

L3Harris™ VIDA P25 Radio w/wo Encryption

EFJohnson/Kenwood P25 Radio

Motorola Solutions™
Airbus/Cassidian P25 Radio w/wo Encryption
ASTRO P25 Radio w/wo Encryption
MOTOTRBO Radio

Tait Radio
DMR Tier 2 Conventional Radio
DMR Tier 3 Digital Trunked Radio

Telex

CPE / Call Handling

Compunetix

Emergency Call Worx

Intrado
Includes Text-to-911 Formerly West

Motorola Solutions™ Vesta
Formerly Airbus

Solacom

Computer-Aided Dispatch (CAD)

CentralSquare CAD

Command & Control (C2)

REDCOM

L3Harris C2

Dispatch Consoles

Avtec Scout

Catalyst

L3Harris
Maestro, Symphony

Motorola Solutions
MCC7500, MIPS5000, WAVE

Telex Vega

Zetron
ACOM, MAX Dispatch

Mission-Critical Push-to-Talk (MCPTX)

Samsung (ie FirstNet)
Direct to LTE Servers

Ericsson (ie Frontline)
Direct to LTE Servers

Catalyst Intellilink Interworking

Etherstack Agency Onboarding Router (AOR)

Supplemental Emergency Data

RapidSOS

Recordings Where You Need Them Most

Let Your Tools Work For You

Reduce how much time you spend in the recorder by moving recordings in and out automatically.

Have a solution you want us to integrate with? Our API makes it easy. Contact us to get the process started.

Audio Recordings In Your CAD Software

CentralSquare CAD
Enterprise

Professional (coming soon)

Once a CAD event is closed, all phone and radio recordings are automatically packaged, and a link to the appropriate media is automatically added into the CAD system for that incident number.

Audio Recordings In Your QA/QI Software

AQUA

AQUA 7 Ascent

Exported Recordings to Send/Share

Find your recordings via one of 14 search/filter features
If needed, annotate the audio/video using bookmarks and tag by incident # for easy grouping
Download all related recordings at once, either individually or grouped
Audio, and any associated metadata (including RapidSOS data), downloads in a concise ZIP file
That file can easily be saved to a shared network location, online location like Google Drive or OneDrive, burned to a USB stick, or emailed.

If you serve up media and want it recorded, reach out to us to discuss an integration. We’d love to work together to better serve our mutual customers.

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Stronger Integrations Mean More Data

The stronger the relationship is between a multimedia recorder and the company generating the data, the more data that can be recorded. Our strong relationships with many companies in the industry allow us to get the most out of every interaction.

Proactively Future-Proofing Integrations

When a vendor makes a change, our close relationships allow us to hear about it before it hits the market. We can then test our recorders for any new compatibility issues and fix issues before they affect you.

Problem-Solving for the Customer

When there is an issue with our recorder not doing its job, it’s oftentimes an issue with one of the channels or integrations, not the recorder itself. We are able to leverage our relationships with many vendors to get answers from them quickly and solve problems on your behalf.