Phone & Radio Voice Recording Systems

Record Mission-Critical Communications

Exacom’s audio loggers record most every standard telephony and radio system in the market, including analog, RoIP, VoIP, digital phones, conventional and trunked radio, P25, DMR, MOTOTRBO, and more. When connecting via IP, Exacom handles all the interaction completely in-software and requires no additional hardware plugins, eliminating potential points of failure.

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Voice Logging Recorders

The features & reliability you need.

  • Specifically designed for mission-critical voice recording

  • Multiple options for recording redundancy

  • Near-military-grade hardening for Cybersecurity comes standard

  • All recording solutions are field-tested & industry-proven

  • Leverage tools like instant recall, review, export, and redaction

  • Review your staff with optional Quality Assurance software

  • Capture recordings from both new and legacy systems

  • Record at geographically-diverse sources, and access centrally

  • Grow cost-effectively with flexible, scalable architecture

  • Real-time fault monitoring for 24/7/365 uptime

Record Your Specific Communications

Our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.

Recording for Phone Systems

Most Phone & VoIP Systems

Analog Phone

Avaya SIP/H.323

Cisco SIP

IPC Unigy »

Mitel

Nortel

Shoretel

Siemens

SIP

& More!

Analog Phone Line Recording

Exacom’s call recording solutions accommodate passive recording of analog telephones and analog PBX extensions.

VoIP Phone Recording

Our recorders support a wide array of SIP recording, including Avaya, Cisco, other VoIP providers, and the 911 Telephony providers. We have especially close integrations with Nortel, Siemens, Shoretel, and Mitel VoIP phone systems.

Digital Telephone Call Logging

Exacom records ISDN PRI or BRI voice data carried on T1 or E1 telephone trunk lines through your existing Digital PBX system.

Recording for Radio Systems

Most Radio & RoIP Systems

L3Harris VIDA P25 Radio w/wo Encryption »

EFJohnson/Kenwood P25 Radio

Motorola Solutions™ »
Airbus/Cassidian P25 Radio w/wo Encryption
ASTRO P25 Radio w/wo Encryption
MOTOTRBO Radio

Tait Radio »
DMR Tier 2 Conventional Radio
DMR Tier 3 Digital Trunked Radio

Telex

& More!

P25 Recording for IP Radio Systems

Users can search for recorded calls/interactions based on metadata presented by their P25 system. We support most major P25 systems, including L3Harris P25, Motorola Astro P25, Motorola VESTA (Airbus P25), EF Johnson/Kenwood P25, and Tait P25. For secure applications, systems can be hardened.

Digital Mobile Radio (DMR) Recording

Our recorders can capture interactions through Digital Mobile Radio (DMR), both Tier 2 (conventional) and Tier 3 (trunked). We have an especially close partnership with Tait Communications to capture both voice and data interactions from their DMR systems.

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Logging Recorder Features

Live Monitoring & Instant Replay

Monitor and replay live/recent phone or radio audio across all channels. Change volume levels and speed (with constant-pitch) to easily understand what’s being said.

Powerful Incident Management

Use tags and bookmarks to segment any type of recording by CAD Incident ID or court case number. Records can easily be exported and then redacted before sharing.

Highly Cybersecure

Out of the box, HindSight is the most cybersecure logging recorder available. Every system we ship is, at minimum, hardened to near Military-grade specifications. We also offer other options for further securing the recorder on your network.

Cybersecure Recording
Share Recorders & Costs

A single recorder (and associated costs) can be shared across multiple departments or organizations while only allowing appropriate access to recordings. Partition access to records by user, team, department, agency, or organization.

How Can This Help My Agency?
Never Miss a Recording

Recordings are automatically backed up to a secondary storage location. Real-time fault monitoring alerts you if something goes wrong. Recorders can be set up in redundant or geo-diverse* redundant configurations for 24/7/365 up-time.

Leveraging True Redundancy
Grow Easily

Exacom uses open architecture (Windows OS and SQL databases) to build our logging recorders, so they’re easy to maintain and scale. Add more recorders cost-effectively as your communications expand.

No-Hassle Archival & Storage

Automatically delete recordings based on retention schedules that you set. We also have a wide variety of cost-effective storage options depending on your retention schedules and recorded media types.

The Exacom Ecosystem

One solution doesn’t fit all.

Our recording components can be mixed and matched to create your ideal recording solution.

Digital Multimedia Logging Recorder
HindSight 4

Multimedia Logging Recorder

Powerful, Modular Recording Solution

On-Prem  |  Virtual  |  Cloud
Mobile Analog Logging Recorder
EARS Mobile

Mobile Analog Logging Recorder

Compact Recorder for Mobile Vehicles

Remote Analog Logging Recorder
Ears-104

Remote Analog Logging Recorder

Compact Recorder With Flexible Playback

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.

Why Choose Exacom?

Cybersecurity At the Forefront

Our recorder is the only one certified by the DoD for Cybersecurity and Interoperability, and we’ve taken countless other measures to ensure our customers’ security.

Flexible Recording Capabilities

Record nearly every kind of data at any location, anytime you want, and in a variety of methods.

Driving Industry Advancements

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

IT-Friendly Recording Solutions

IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.

Scalable, Cost-Effective Solutions

Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.

Field-Tested & Industry-Proven

We’ve been designing recording technology for over 30 years and have successful installations around the world.

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