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Phone & Radio Voice Recording Systems

Recording for Mission-Critical Communications

Exacom’s audio loggers integrate with most every standard telephony and radio system in the market, including analog, RoIP, VoIP, digital phones, conventional and trunked radio, P25, DMR, MOTOTRBO, and more. When connecting via IP, Exacom handles all the interaction completely in-software and requires no additional hardware plugins, eliminating potential points of failure.

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Voice Logging Recorders

The features & reliability you need.

  • Specifically designed for mission-critical voice recording

  • Multiple options for recording redundancy

  • All recording solutions are field-tested & industry-proven

  • Leverage tools like instant recall, review, export, and redaction

  • Review your staff with optional Quality Assurance software

  • Capture recordings from both new and legacy technologies

  • Record at geographically-diverse sources, and access centrally

  • Grow cost-effectively with flexible, scalable architecture

  • Real-time fault monitoring for 24/7/365 uptime

Record Your Specific Communications

Because of our close relationships with industry-leading technology providers, you can rest assured that our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.

Recording for Phone Systems

We Record Most Phone & VoIP Systems

Analog Phone

Avaya SIP/H.323

Cisco SIP

IPC Unigy »

Mitel

Nortel

Shoretel

Siemens

SIP

& More!

Analog Phone Line Recording

Exacom’s call recording solutions accommodate passive recording of analog telephones and analog PBX extensions.

VoIP Phone Recording

Our recorders support a wide array of SIP recording, including Avaya, Cisco, other VoIP providers, and the 911 Telephony providers. We have especially close integrations with Nortel, Siemens, Shoretel, and Mitel VoIP phone systems.

Digital Telephone Call Logging

Exacom records ISDN PRI or BRI voice data carried on T1 or E1 telephone trunk lines through your existing Digital PBX system.

Recording for Radio Systems

We Record Most Radio & RoIP Systems

L3Harris™ VIDA P25 Radio w/wo Encryption »

EFJohnson/Kenwood P25 Radio

Motorola Solutions™ »
Airbus/Cassidian P25 Radio w/wo Encryption
ASTRO P25 Radio w/wo Encryption
MOTOTRBO Radio

Tait Radio »
DMR Tier 2 Conventional Radio
DMR Tier 3 Digital Trunked Radio

Telex

& More!

P25 Recording for IP Radio Systems

Users can search for recorded calls/interactions based on metadata presented by their P25 system. We support most major P25 systems, including L3Harris P25, Motorola Astro P25, Motorola VESTA (Airbus P25), EF Johnson/Kenwood P25, and Tait P25. For secure applications, systems can be hardened.

Digital Mobile Radio (DMR) Recording

Our recorders can capture interactions through Digital Mobile Radio (DMR), both Tier 2 (conventional) and Tier 3 (trunked). We have an especially close partnership with Tait Communications to capture both voice and data interactions from their DMR systems.

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Powerful Recording Systems

Find Recordings Faster

Leverage Global and User views to segment recordings by source, type, or metadata. Use any of our 14 search & filter methods to locate records quickly. Tag records by case number to recreate incidences, or bookmark a timestamped location to come back to.

Recordings & Metadata At Your Fingertips

Find a record, tag, bookmark, export or download it, and redact sensitive information—all within the same software window. Plus, powerful playback features like monitor, chain, repeat, and constant-pitch variable speed make examination seamless.

View Current/Ongoing Interactions

Quickly access and replay current/recent activity across all channels, system-wide. Access to this area can be partitioned by user, team, department, agency, or organization. Unlike some other loggers, our Instant Recall features are built right into our main software window.

Never Miss a Recording

Recordings are automatically backed up to a secondary storage location. Real-time fault monitoring alerts you if something goes wrong. Recorders can be set up in redundant or geo-diverse* redundant configurations for 24/7/365 up-time. Learn more about redundancy.

Share The Recorder (And Costs) Without Sharing Data

Now, you can partition access to records by user, team, department, agency, or organization. A single recorder (and associated costs) can be shared across multiple departments or organizations while only allowing appropriate access to recordings.

Be Ready for Whatever Comes

Record voice, text/SMS, metadata, events, photos and video from a variety of communications platforms that support the latest industry standards like NG 9-1-1 i3 SIPREC and P25. Be confident that your recorder will be ready to tackle your needs not just now but also in the future.

Recording & Access Designed For Your Organization

Cost-Savings | FLexibility | Scalability

To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex business requirements.

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Distributed Multimedia & Voice Logging Recorders

Exacom Recording Solutions

Our recording components can either work independently or together.  This creates an ecosystem that allows access to recordings locally, in a centralized location, or both, depending on your needs and infrastructure. Our components also allow different parts of your organization to access different pieces of data from different channels, making it an adaptable, flexible, and scalable recording solution for organizations of all sizes.

Digital Multimedia Logging Recorder
HindSight 4

Digital Multimedia Logging Recorder

Powerful Features for Larger Organizations

APCO P25  |  NG 9-1-1 i3
Analog and IP Logging Recorder
HindSight 4 Lite

Analog & IP Voice Logging Recorder

Streamlined Recorder for Smaller Organizations

NG 9-1-1 i3
Mobile Analog Logging Recorder
EARS Mobile

Mobile Analog Logging Recorder

Compact Recorder for Mobile Vehicles

Remote Analog Logging Recorder
Ears-104

Remote Analog Logging Recorder

Compact Recorder With Flexible Playback

Why Choose Exacom?

Flexible Recording Capabilities

Record nearly every kind of data at any location, anytime you want, and in a variety of methods.

Driving Industry Advancements

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

Stronger Integration Partnerships

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

IT-Friendly Recording Solutions

IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.

Scalable, Cost-Effective Solutions

Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.

Field-Tested & Industry-Proven

We’ve been designing recording technology for over 30 years and have successful installations around the world.

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IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes them highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.