Multimedia Logging Recorder

Robust logging recorder solution designed for mission-critical data and audio recording. It offers intuitive scalability and industry-leading security.

Record from 80+ Sources

Single place of record for phone, radio, CHE, CAD, NG 911 i3, SIP, Text/MMS, MCPTX, videos & more

Record L3Harris Two-Way Radio Systems Radio Recording
Record Third-Party Data from RapidSOS Portal Phone Calls
Record Avaya Phone Systems Audio Recording
Record Motorola Radio Systems Radio Recording
Record Avaya Phone Systems Audio Recording
Record Telex Consoles Audio Recording
Record CentralSquare CAD data
Record Zetron Consoles Audio Recording
Record Solacom Consoles Audio Recording
Record Intrado Consoles Audio Recording
Record Zetron Consoles Audio Recording

Cloud-Native Recording

Exacom is pleased to announce HindSight Cloud, the first-ever cloud-native recording platform for mission-critical communications.

Modular Building Blocks

Our solutions fit together like puzzle pieces, allowing you to build your ideal recording solution.

HindSight on AWS GovCloud is the first-ever cloud-native logging recorder for mission-critical communications. It allows our customers to leverage entirely Cloud-Native or Hybrid deployments.
Our popular HindSight software can be fully virtualized to sit within your Windows Server OS virtual machine (VM) environment, either at a private facility or in a public cloud-based VM environment.
When hardware is required to facilitate recording, such as for analog systems, or when recordings need to be accessed locally or offline, we offer a range of options for recording on-premise.

Recording As a Service

Managed Recording Services

For a flat yearly fee, leverage any of our solutions, including cloud-native recording. All hardware, software licensing fees, and maintenance costs get rolled up into a single yearly payment. Plus, we’ll take 100% responsibility for the recorder.

Smarter Incident Management

Automatically Build Incidents

Pull together recordings by the CAD ID* or timeframe with just a couple clicks.

Timeline View

With all records in a single view, supervisors can spot issues and insights.

Easily Share Entire Incidents

Quickly share Incident recordings via email with just a link, or download the entire Incident in a ZIP file or authenticated package to send to anyone.

Upload External Files

Import any files related to the incident, like body worn camera footage and photos, to ensure all evidence is in a single location.

The Features You’d Expect

Bookmarks & Tags

Create bookmarks within recordings to note important events, or add a tag to recordings to sort by Incident, CAD ID, and more. Then search system-wide for those notes.

Speedy Browser-Based Software

New browser-based software is 190% faster than previous desktop versions.

Redaction Studio

Silence, bleep, or cut out sensitive information from recordings before sharing. The system also ensures that the original recording is never altered.

14 Ways to Search & Filter

Search and filter by what’s said in the audio (via transcription), the ANI/ALI or GPS location, CAD or Incident ID, RapidSOS data, any added tags and bookmarks, and more.

Eliminate Downtime

Redundancy at Any/Every Level

Recorders can be set up in redundant or geo-diverse redundant configurations for true 24/7/365 up-time.

Real-Time Fault Monitoring

You get alerts immediately if recorded traffic on your system is outside of a certain threshold.

Resilient, Accessible Hardware

Redundancies are built into our hardware, such as redundant power supplies and RAID hard drive configurations. Our hardware is made up of COTS components which can easily be sourced & replaced by your own staff.

Get the Whole Picture

Analyze & Monitor

Analyze and monitor your people, systems, and processes with out-of-the-box dashboard charts and reports.

Capture Every Detail for Incident Reconstruction

Examples of our deep integrations include recording RapidSOS portal data on a caller such as location or medical history, recording StatusAware info from L3Harris radio units, and telecommunicator screen/console recording.

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