Cloud-Native Recording
Exacom is pleased to announce HindSight Cloud, the first-ever cloud-native recording platform for mission-critical communications.
Modular Building Blocks
Our solutions fit together like puzzle pieces, allowing you to build your ideal recording solution.
Recording As a Service
Managed Recording Services
For a flat yearly fee, leverage any of our solutions, including cloud-native recording. All hardware, software licensing fees, and maintenance costs get rolled up into a single yearly payment. Plus, we’ll take 100% responsibility for the recorder.
Smarter Incident Management
Automatically Build Incidents
Pull together recordings by the CAD ID* or timeframe with just a couple clicks.
Timeline View
With all records in a single view, supervisors can spot issues and insights.
Easily Share Entire Incidents
Quickly share Incident recordings via email with just a link, or download the entire Incident in a ZIP file or authenticated package to send to anyone.
Upload External Files
Import any files related to the incident, like body worn camera footage and photos, to ensure all evidence is in a single location.
The Features You’d Expect
Bookmarks & Tags
Create bookmarks within recordings to note important events, or add a tag to recordings to sort by Incident, CAD ID, and more. Then search system-wide for those notes.
Speedy Browser-Based Software
New browser-based software is 190% faster than previous desktop versions.
Redaction Studio
Silence, bleep, or cut out sensitive information from recordings before sharing. The system also ensures that the original recording is never altered.
14 Ways to Search & Filter
Search and filter by what’s said in the audio (via transcription), the ANI/ALI or GPS location, CAD or Incident ID, RapidSOS data, any added tags and bookmarks, and more.
Eliminate Downtime
Redundancy at Any/Every Level
Recorders can be set up in redundant or geo-diverse redundant configurations for true 24/7/365 up-time.
Real-Time Fault Monitoring
You get alerts immediately if recorded traffic on your system is outside of a certain threshold.
Resilient, Accessible Hardware
Redundancies are built into our hardware, such as redundant power supplies and RAID hard drive configurations. Our hardware is made up of COTS components which can easily be sourced & replaced by your own staff.
Get the Whole Picture
Analyze & Monitor
Analyze and monitor your people, systems, and processes with out-of-the-box dashboard charts and reports.
Capture Every Detail for Incident Reconstruction
Examples of our deep integrations include recording RapidSOS portal data on a caller such as location or medical history, recording StatusAware info from L3Harris radio units, and telecommunicator screen/console recording.
