Multimedia Logging Recorder
Digital Voice Logging Recorder (VLR)
Exacom’s robust logging recorder platform, HindSight 4, addresses the challenges within mission-critical data and audio recording. Intuitive, scalable, and secure, this voice logger is field-proven with installations ranging from single-sites to complex multi-site configurations.
Phone & VoIP Conversations
Radio & RoIP Audio
Text-to-911 (SMS) Messages
Console Screen Video
Event Logging
IoT Sensor Data & More
APCO P25 | NENA i3 | DMR | FirstNet | SIP
Record Your Specific Communications
Because of our close relationships with industry-leading technology providers, you can rest assured that our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.
Phone & VoIP Systems
PSAP Software
Compunetix
Emergency Call Worx
Intrado Formerly West
Motorola Solutions™ Vesta Formerly Airbus
Solacom
And More!
Dispatch Consoles
Avtec Scout
Catalyst
L3Harris Maestro, Symphony
Motorola Solutions MCC7500, MIPS5000, WAVE
Telex Vega
Zetron ACOM, MAX Dispatch
Recording Software Features
Spend Less Time
Searching For RecordsReviewing RecordsRedacting AudioDownloading RecordsSearching For Records
Search for records with one of 14 methods
Use chain, repeat, and variable speed for seemless examination
Tag records for easy grouping
Bookmark records by timestamp to come back to later
Export, download, save, and email records quickly
Redact sensitive information, without compromising the integrity of recordings
Live Monitoring & Instant Replay
Quickly monitor and replay live and recent phone/radio audio across all channels. Users can control volume levels and speed (without making it sound like a chipmunk) to make it easy to understand what’s being said. Users can also add bookmarks to the timeline to label parts of a recording or add a case number.
Powerful Incident Management
Use tags and bookmarks to segment recordings by CAD Incident ID or court case number. All types of media (audio, text/SMS, screen recordings, video, etc.) are visible in a single search pane. Collected records can easily be exported and then redacted before being emailed or burned to a CD.
Grow Easily
Exacom uses open architecture (Windows OS and SQL databases) to build our logging recorders, so they’re easy to maintain and scale. Add more recorders cost-effectively as your communications expand.
No-Hassle Archival & Storage
Automatically delete recordings based on retention schedules that you set. We also have a wide variety of cost-effective storage options depending on your retention schedules and recorded media types.
Intuitive Dashboards
Spot Issues Immediately
Monitor Current/Recent Communications Activity
Review Number of Calls & Call-Taker Activity
Build Multiple Dashboards For Multiple Views
Multiple out-of-the-box charts are included, but custom charts are available to pull in more data from your other systems.
Powerful Reporting
Analyze What Matters Most
People
Call-Taker & Dispatcher Activity Over Time
Systems
Phone & Radio Traffic Over Time
Processes
QA/QI Insights*, Such As Scoresheet Trends Over Time
Multiple out-of-the-box reports are included, but custom reports are available!
*Requires Exacom QA Module
Ways to Search & Filter
FIND RECORDINGS, FAST
Recording & Access Designed For Your Organization
Cost-Savings | FLexibility | Scalability
To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex business requirements.
The Complete Logging Package
Powerful Recording Software
HindSight 4
HindSight is a feature-rich web application that runs on any modern browser. It connects via any VPN/network to the logging recording hardware that captures and stores interactions. This software is refined continuously in partnership with our mission-critical customers.
Flexible Deployment Options
Choose a deployment that fits your organization’s recording and IT needs.
On-Premise
Dell Precision 5820
- 2x 1TB Drives, 1 TB RAID 1, 8GB RAM
- Intel® Xeon® processor W-2102
- Up to 64 channels on a single server
On-Premise
Dell PowerEdge T140
- 2x 1TB Drives, 1 TB RAID 1, 8GB RAM
- Windows Server 2019 & Microsoft SQL Server 2019 Std
- Up to 180 channels on a single server
On-Premise
Dell T640XL
- 3TB RAID 5, 16GB RAM
- Intel® Xeon® processor E5-2600 (Single or Dual)
- Up to 360 channels on a single server
Full server specifications available as part of our datasheet. Download now.
