Built for 911

Recording for 911 Centers, Emergency Operations Centers, and other Primary PSAPs

Public safety answering points (PSAPs) and 911 centers need intuitive, secure, comprehensive, and reliable logging recorders to capture all details: 911 audio with metadata or the initial dispatch transmission, RapidSOS data that informed the dispatcher’s response, text messages about the same incident, how the information was entered into CAD, how dispatch responded, etc.

As a 911 logging recorder manufacturer, Exacom addresses these challenges and makes serving your communities easier.

Live Monitoring, Instant Replay, Archival

Single Source of Record for Phone, Radio, Dispatch, etc.

Smarter Incident Management & Reconstruction

Resiliency & Alerts for 24/7/365 Uptime

Highly Cybersecure

IT-Friendly Deployment Options

Centralize Recordings from Multiple Systems

Public Safety Associations
  • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach


  • Navigating the Frontlines: Key Trends that Shaped Public Safety in 2023


  • Pay Attention to Software Updates & Patches


  • 911 Audio in Court


Record from 80+ Sources

Single place of record for phone, radio, CHE, CAD, NG 911 i3, SIP, Text/MMS, MCPTX, videos & more

Record L3Harris Two-Way Radio Systems Radio Recording
Record Third-Party Data from RapidSOS Portal Phone Calls
Record Avaya Phone Systems Audio Recording
Record Motorola Radio Systems Radio Recording
Record Avaya Phone Systems Audio Recording
Record Telex Consoles Audio Recording
Record CentralSquare CAD data
Record Zetron Consoles Audio Recording
Record Solacom Consoles Audio Recording
Record Intrado Consoles Audio Recording
Record Zetron Consoles Audio Recording

Recordings Where You Need Them Most

Let Your Tools Work For You

Reduce how much time you spend in your logging recorder by moving recordings in and out to other systems or people automatically.

Have a solution you want us to integrate with? Our API makes it easy. Contact us to get the process started.

CentralSquare CAD
Professional (coming soon)
Once a CAD event is closed, all phone and radio recordings are automatically packaged, and a link to the appropriate media is automatically added into the CAD system for that incident number.

  1. Find your recordings via one of 14 search/filter features
  2. If needed, annotate the audio/video using bookmarks and tag by incident # for easy grouping
  3. Download all related recordings at once, either individually or grouped
  4. Audio, and any associated metadata (including RapidSOS data), downloads in a concise ZIP file
  5. That file can easily be saved to a shared network location, online location like Google Drive or OneDrive, burned to a USB stick, or emailed.

Quality Assurance (QA/QI) Software

For Public Safety Agencies

Quality Assurance Software

Standalone Tools to Run Your Own QA Program

Quality Assurance Services

Get Help from Industry Leading QA Experts

In addition to our public safety recording & QA/QI software, Exacom provides a variety of services to help you achieve your QA/QI goals. We can help you establish your own program internally using your staff, help augment your existing programs and staff, or run your entire QA/QA program from start to finish.