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911 Logging Recorders

Record at 911 PSAPs

Designed to scale from single-site PSAP centers to more complex configurations, Exacom’s multimedia recorders make it easier for 911 staff to do their jobs. Get the most data from each communication, regardless of location. Our feature-packed software makes records easy to find all recordings associated with an incident and get them to their final destination.

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Designed for 911 Centers

911 Phone & Radio Recorders

The features & reliability you need.

  • High-availability (24/7/365) evidentiary-grade recording

  • Record phone/mobile, radio, text-to-911, MCPTx video, email & screens

  • Capture recordings from both new and legacy technologies

  • Record at geographically-diverse sources, and access centrally

  • Grow cost-effectively with flexible, scalable architecture

  • Record every piece of data so you can review the whole incident

  • All recording solutions are field-tested & industry-proven

  • Leverage tools like instant recall, review, export, and redaction

  • Review your staff with optional Quality Assurance software

Record 80+

Phone, Radio, CHE, CAD Systems (and more)

Record everything. Exacom is one of the most deeply integrated digital logging recorders in the industry, so you can reconstruct the entire incident.

View All Integrations
Record L3Harris Radio Systems Radio Recording
Record Motorola Radio Systems Radio Recording
Record Avaya Phone Systems Audio Recording
Record Solacom Consoles Audio Recording
Record CentralSquare CAD data
Record Intrado Consoles Audio Recording
Record Zetron Consoles Audio Recording
Record Data from RapidSOS Portal
Record Telex Consoles Audio Recording
Record Avaya Phone Systems Audio Recording
Record Zetron Consoles Audio Recording

Recordings Where You Need Them Most

Let Your Tools Work For You

Reduce how much time you spend in your logging recorder by moving recordings in and out to other systems or people automatically.

Have a solution you want us to integrate with? Our API makes it easy. Contact us to get the process started.

CentralSquare CAD
Enterprise
Professional (coming soon)
Once a CAD event is closed, all phone and radio recordings are automatically packaged, and a link to the appropriate media is automatically added into the CAD system for that incident number.

AQUA

AQUA 7 Ascent

  1. Find your recordings via one of 14 search/filter features
  2. If needed, annotate the audio/video using bookmarks and tag by incident # for easy grouping
  3. Download all related recordings at once, either individually or grouped
  4. Audio, and any associated metadata (including RapidSOS data), downloads in a concise ZIP file
  5. That file can easily be saved to a shared network location, online location like Google Drive or OneDrive, burned to a USB stick, or emailed.

Let’s Build Your Customized Recording Solution, Today

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Feature-Packed Recording Software

Powerful Recording Systems

Recorded Media At Your Fingertips

Filter recordings by source, type, or metadata. Use any of our 14 search & filter methods to locate records quickly. Find a record, tag, bookmark, export or download it, and redact sensitive information—all within the same software window.

Recall Recent & Ongoing Interactions

Quickly access and replay current/recent activity across all channels, system-wide. Access to this area can be partitioned by user, team, department, agency, or organization. Unlike some other loggers, our Instant Recall features are built right into our main software window.

Never Miss a Recording

Recordings are automatically backed up to a secondary storage location. Real-time fault monitoring alerts you if something goes wrong. Recorders can be set up in redundant or geo-diverse* redundant configurations for 24/7/365 up-time. Learn more about redundancy.

Share The Recorder (And Costs) Without Sharing Data

Partition access to records by user, team, department, agency, or organization. A single recorder (and associated costs) can be shared across multiple departments or organizations while only allowing appropriate access to recordings.

QA & QI for Public Safety

In addition to our recording tools, Exacom provides a variety of services to help you achieve your QA/QI goals.

Launch Your Own Internal QA/QI Program

Exacom can help you lay the groundwork for your very own internal QA program run by your own staff. We’ll provide guidelines, training and more.

Augment Existing Programs & Staff

Our independent evaluators can work within your existing program and alongside your existing staff. Keep your efforts strong and consistent as your QA demands grow!

Trust Your Entire Program to Our Experts

Offload all QA/QI responsibilities to Exacom’s team of independent and experienced evaluators who are trained in industry best-practices.

Yes! I Need Help With QA

Why Choose Exacom?

Cybersecurity At the Forefront

Our recorder is the only one certified by the DoD for Cybersecurity and Interoperability, and we’ve taken countless other measures to ensure our customers’ security.

Flexible Recording Capabilities

Record nearly every kind of data at any location, anytime you want, and in a variety of methods.

Driving Industry Advancements

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

IT-Friendly Recording Solutions

IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.

Scalable, Cost-Effective Solutions

Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.

Field-Tested & Industry-Proven

We’ve been designing recording technology for over 30 years and have successful installations around the world.

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