Text/SMS & NENA i3 Recording
The ways in which people communicate with each other has changed drastically since cell phones were introduced into the public sector. To keep up with those changes, SMS & Text messages (and eventually MMS messages) are being incorporated into public safety sectors, and organizations are having to evolve their communications systems to take advantage of Text-to-911 functionality and the NENA i3 standard.
Exacom is on the forefront of NENA i3. Our solutions supporting the most recent advancements and will continue to evolve with the standard.
Text/SMS Logging
The features & reliability you need.
Record text/SMS interactions automatically
Support NENA i3 standards
Capture all available metadata
Export text dialogue and conversations along with metadata
- Integrates with HindSight 4 multimedia recorder
Integrates seamlessly with our Quality Assurance module for easy reviews of interactions
NG 9-1-1 i3
Record Your Specific Communications
Because of our close relationships with industry-leading technology providers, you can rest assured that our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.
Ready When You Are
Exacom is ready for you as you implement text-to-911 and all your Next Generation 911 multimedia recording needs.
Benefits of NG 9-1-1 Text-to-911
Recording & Access Designed For Your Organization
Cost-Savings | FLexibility | Scalability
To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex business requirements.
Why Choose Exacom?
Flexible Recording Capabilities
Record nearly every kind of data at any location, anytime you want, and in a variety of methods.
Driving Industry Advancements
We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.
Stronger Integration Partnerships
We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.
IT-Friendly Recording Solutions
IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.
Scalable, Cost-Effective Solutions
Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.
Field-Tested & Industry-Proven
We’ve been designing recording technology for over 30 years and have successful installations around the world.
IT-Friendly Recording Solutions
Software features that will keep your IT team happy and your communications systems healthy.
Flexible Deployment Configurations
From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.Software-Focused Approach
Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.
No-Hassle Monitoring Features
Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.Pure COTS Hardware
Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.
