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Text/SMS & Text-to-911 Recording

Cell phones have changed the way people communicate with one another. To keep up with those changes, text-to-911 is being incorporated into public safety, and organizations are having to evolve their communications systems to take advantage of SMS messaging.

Our logging recorder seamlessly records SMS/MMS messages and archives them for easy recall. Those messages can also be viewed or downloaded alongside audio or other recorded media, if that media is coming into HindSight.

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Text/SMS Recording

The features & reliability you need.

  • Record text/SMS interactions automatically

  • Support NENA i3 standards for Public Safety

  • Capture all available metadata

  • Export text dialogue and conversations along with metadata

  • Integrates with HindSight 4 multimedia recorder

SMS Logging Recorder

Our primary multimedia recorder is designed to handle Text/SMS media and support NENA i3 standards

Digital Multimedia Logging Recorder
HindSight 4

Multimedia Logging Recorder

Powerful, Modular Recording Solution

On-Prem  |  Virtual  |  Cloud
NG 9-1-1 i3

Record Your Specific Communications

Our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.

Capture Text Messages

Compunetix

Emergency Call Worx

Intrado
Includes Text-to-911 Formerly West

Motorola Solutions™ Vesta
Formerly Airbus

Solacom

And More!

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Ready When You Are

Exacom is ready for you as you implement text-to-911 and all your Next Generation 911 multimedia recording needs.

NENA Next Generation 911 Partner

Let’s Build Your Customized Recording Solution, Today

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Benefits of NG 9-1-1 Text-to-911

Essential for Accessibility & Inclusivity

Text-to-911 introduces an easy way for the deaf and hard-of-hearing communities to reach out to public safety organizations for help, or people who have a speech impairment.

Useful in Risky Situations

In cases where it would be dangerous for a person to contact authorities (ie abduction, domestic violence/abuse, and active shooters), it introduces another, safer, way to contact emergency personnel.

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.

Why Choose Exacom?

Cybersecurity At the Forefront

Our recorder is the only one certified by the DoD for Cybersecurity and Interoperability, and we’ve taken countless other measures to ensure our customers’ security.

Flexible Recording Capabilities

Record nearly every kind of data at any location, anytime you want, and in a variety of methods.

Driving Industry Advancements

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

IT-Friendly Recording Solutions

IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.

Scalable, Cost-Effective Solutions

Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.

Field-Tested & Industry-Proven

We’ve been designing recording technology for over 30 years and have successful installations around the world.

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