Critical Infrastructure

911 audio recordings can hold immense power in the courtroom, determining the fate of the case. However, their use as evidence hinges on careful [...]

Interoperability is critical for public safety agencies because it allows different agencies and departments to effectively communicate and coordinate during emergencies. Interoperability ensures first [...]

Difficult When Agencies Switch Recorders Over the years, it's natural for public safety agencies to switch logging recorder vendors as new features come available [...]

News broke yesterday that the city of Dallas, Texas, had been severely affected by a malicious ransomware attack. The city itself has not issued [...]

FOIA (Freedom of Information Act) and court records requests can be a time-consuming and complex process for government agencies to manage. However, there are [...]

Exacom is pleased to announce audio transcription services are now available within the latest version of HindSight 4. Most AI transcription services are fairly [...]

Exacom is pleased to announce audio transcription services are now available within the latest version of HindSight 4. Transcribed audio allows agencies to respond [...]

Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies are [...]

We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

Question: Should You Buy an Exacom Logging Recorder? We have our opinion, of course, but we took this question to the controversial ChatGPT, AI [...]