Critical Infrastructure

Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies are [...]

NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including text [...]

We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

Question: Should You Buy an Exacom Logging Recorder? We have our opinion, of course, but we took this question to the controversial ChatGPT, AI [...]

Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

First, a Metaphor Let's say that you're in need of a vehicle. You've come across a car salesman who wants to [...]

Your CAD and Logging Recorder Should be Integrated To simplify access and save valuable time, Public Safety agencies should integrate their Computer Aided Dispatch [...]

Concord, NH, September 12, 2022 - Exacom is excited to announce that their multimedia logging recorder solution, HindSight, is now available on a variety [...]

Multi-line Telephone Systems Safety is important to everyone; we want to be able to go home to our loved ones at the end of [...]

The shootings at Fort Hood in 2009 still mark the deadliest shooting on an American military base. In the 12+ years since the incident, [...]