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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • 911 Audio in Court
    • interoperability
      Behind the “Interoperability” Public Safety Buzzword
    • Why Logging Recorder Companies Shouldn’t Create QA Software
    • City of Dallas Cybersecurity Attack: A Digest
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • E911 VS NG911
      E911 vs. NG911
    • Exacom, Airbus, Catalyst, Blueforce & Common Objects Announce New Tools for Smarter & Automated Communications
    • Funding for NG 9-1-1: What You Need to Know
    • Quick Guide to NG 9-1-1
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • Protect Passwords & Accounts Using Multi-Factor Authentication (MFA)
    • The Importance of Training to Spot & Report Phishing
    • Pay Attention to Software Updates & Patches
    • cybersecurity-global
      Cybersecurity & Your Logging Recorder
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    Recent Posts
    • Titles Don’t Make the Dispatcher
    • The Way Back From Secondary Trauma
    • Gold Line Truths [Series]
    • Dispatching, According to the ADHD Brain

Phone Communications

Home » Phone Communications
  • 911 Audio in Court

    911 audio recordings can hold immense power in the courtroom, determining the fate of the case. However, their use as evidence hinges on careful [...]

    Categories: Critical InfrastructureTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Phone Communications
  • Behind the “Interoperability” Public Safety Buzzword

    Interoperability is critical for public safety agencies because it allows different agencies and departments to effectively communicate and coordinate during emergencies. Interoperability ensures first [...]

    Categories: Enhancing Communications with InteroperabilityTags: 911, CAD, Dispatch, interoperability, Phone Communications
  • Why Are Public Safety Agencies Required to Record Communications?

    Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies [...]

    Categories: Policies & ProceduresTags: 911, Dispatch, EMS, Fire, Phone Communications, Police Departments, Radio Communications
  • Funding for NG 9-1-1: What You Need to Know

    NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]

    Categories: NG 9-1-1 & i3 StandardTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Police Departments
  • RapidSOS Portal – Open Automatically for Every Call

    Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

    Categories: Enhancing Communications with InteroperabilityTags: 911, Dispatch, EMS, Fire, Phone Communications, Police Departments, RapidSOS
  • Are Your Multi-line Telephone Systems up to Date?

    Multi-line Telephone Systems Safety is important to everyone; we want to be able to go home to our loved ones at the end of [...]

    Categories: Policies & ProceduresTags: Phone Communications
  • Webinar: 5 Changes in Mission-Critical Communications

    Trends and technology are rapidly advancing in the world of mission-critical communications. These changes affect not only the ways we do our jobs but [...]

    Categories: Critical InfrastructureTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Radio Communications
  • Exacom Multimedia Recorders Certified with IPC Unigy

    Exacom’s HindSight™ Line of Multimedia Logging Recorders Now Certified with IPC Unigy Platform Exacom is pleased to announce certified interoperability between Exacom’s industry-leading multimedia [...]

    Categories: NewsTags: Exacom Integrations & Partners, Phone Communications
Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention
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