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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Record Mission-Critical Call Audio
      Why Are Public Safety Agencies Required to Record Communications?
    • Funding for NG 9-1-1: What You Need to Know
    • Voice Logger Software
      What Comm. Centers HATE About Their Logging Recorders
    • We Asked ChatGPT: Should You Buy an Exacom Logging Recorder?
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • Exacom, Airbus, Catalyst, Blueforce & Common Objects Announce New Tools for Smarter & Automated Communications
    • Funding for NG 9-1-1: What You Need to Know
    • Quick Guide to NG 9-1-1
    • Cloud-Based Solutions for Public Safety Worth it?
      Cloud-Based Solutions for Public Safety: Worth It?
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • Cloud-Based Solutions for Public Safety Worth it?
      Cloud-Based Solutions for Public Safety: Worth It?
    • multimedia recording for military defense government
      Exacom’s Logging Recorder Achieves JITC Certification
    • Why Information Assurance (IA) Alone Isn’t Enough for Govt Agencies
    • Cybersecurity for Public Safety
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    Recent Posts
    • Staffing, Retention and Finding Your Hidden Gem
      Staffing, Retention, and Finding Your Hidden Gem
    • Webinar: Increasing Campus Security, Engagement & Retention During COVID-19

Learning Center

Home » Learning Center
  • Exacom, Airbus, Catalyst, Blueforce & Common Objects Announce New Tools for Smarter & Automated Communications

    Exacom, Inc. is announcing new partnerships to provide mission-critical and productivity solutions for the national security, public safety, and enterprise markets. Along with Airbus U.S. [...]

    Categories: Emerging Technology, News
  • Why Are Public Safety Agencies Required to Record Communications?

    Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies are [...]

    Categories: Policies & ProceduresTags: Evidence Collection, Liability, Public Safety Communications, Quality Assurance
  • Funding for NG 9-1-1: What You Need to Know

    NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including text [...]

    Categories: Critical Infrastructure, Learning Center, NG 9-1-1 & i3 Standard, Purchasing & Evaluating New Solutions WiselyTags: 9-1-1, ng 9-1-1
  • What Comm. Centers HATE About Their Logging Recorders

    We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

    Categories: Purchasing & Evaluating New Solutions Wisely
  • Quick Guide to NG 9-1-1

    What is NG911? NG911 (Next Generation 911) is a modern, internet-based version of the traditional 911 emergency call system. It is designed to provide [...]

    Categories: NG 9-1-1 & i3 Standard
  • We Asked ChatGPT: Should You Buy an Exacom Logging Recorder?

    Question: Should You Buy an Exacom Logging Recorder? We have our opinion, of course, but we took this question to the controversial ChatGPT, AI [...]

    Categories: Purchasing & Evaluating New Solutions Wisely
  • RapidSOS Portal – Open Automatically for Every Call

    Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

    Categories: Enhancing Communications with InteroperabilityTags: Incident Management, Incident Reconstruction, integrations, interoperability, partners, public safety, RapidSOS
  • Always Demand COTS Hardware

    First, a Metaphor Let's say that you're in need of a vehicle. You've come across a car salesman who wants to [...]

    Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: COTS Hardware, Dell, IT
  • Staffing, Retention, and Finding Your Hidden Gem

    “... Short-staffed... Doing more with less... Facing budget cuts.” If you spend a few minutes conversing with anyone in public [...]

    Categories: Training, Staffing & RetentionTags: APCO, public safety, Public Safety Communications, Quality Assurance, Staffing
  • How Your Logging Recorder Should Integrate with Your CAD

    Your CAD and Logging Recorder Should be Integrated To simplify access and save valuable time, Public Safety agencies should integrate their Computer Aided Dispatch [...]

    Categories: Enhancing Communications with InteroperabilityTags: 9-1-1, CAD, CentralSquare, dispatch, integrations, product features, public safety
12Next
Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention
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