Titles Don’t Make the Dispatcher
This article is part of a series, GOLD LINE TRUTHS, created by Samantha Hawkins, a long-time public safety professional. Exacom and The Learning Center are [...]
The Way Back From Secondary Trauma
This article is part of a series, GOLD LINE TRUTHS, created by Samantha Hawkins, a long-time public safety professional. Exacom and The Learning Center are [...]
Gold Line Truths [Series]
This series, GOLD LINE TRUTHS, was created by Samantha Hawkins, a long-time public safety professional. Exacom and The Learning Center are pleased to give her [...]
Dispatching, According to the ADHD Brain
This article is part of a series, GOLD LINE TRUTHS, created by Samantha Hawkins, a long-time public safety professional. Exacom and The Learning Center are [...]
911 Audio in Court
911 audio recordings can hold immense power in the courtroom, determining the fate of the case. However, their use as evidence hinges on careful [...]
Cybersecurity & Your Logging Recorder
An Uptick in Cyber Attacks Public safety agencies have become increasingly targeted by cyber-attacks in recent years, and this trend is expected to continue [...]
Behind the “Interoperability” Public Safety Buzzword
Interoperability is critical for public safety agencies because it allows different agencies and departments to effectively communicate and coordinate during emergencies. Interoperability ensures first [...]
Why Logging Recorder Companies Shouldn’t Create QA Software
Difficult When Agencies Switch Recorders Over the years, it's natural for public safety agencies to switch logging recorder vendors as new features come available [...]
E911 vs. NG911
E911 (Enhanced 911) and NG911 (Next Generation 911) are both systems designed to improve emergency response by providing more accurate location information and enabling [...]
City of Dallas Cybersecurity Attack: A Digest
News broke yesterday that the city of Dallas, Texas, had been severely affected by a malicious ransomware attack. The city itself has not issued [...]
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