Top-Rated Support

Exacom has one of the highest-rated support and service teams in the industry. With manufacturer-direct support and all of our support staff based in the United States, it’s easy to see why.

Need Help? We’re Here.

Available 24/7/365
Phone:  1-800-757-8184

Contact Us to Learn More About Our Support & Service Options

As an ExaCare Customer:

  • Access support through phone, email, and chat 24/7/365

  • Easily create a ticket or check status with our cloud-based/online ticketing support portal

  • Stay current with the latest software updates, including new features and enhancements

  • Talk to highly-trained Tier 1, 2 & 3 support & field techs, located throughout North America

  • Get hardware replaced quickly, when required

  • Protect your hardware with any applicable warranties

  • Save time; our support team checks in with you proactively!

Satisfaction Rate

Premium Support: ExaCare™

ExaCare is our industry-leading annual service and support offering that provides product warranty, software assurance, and 24/7/365 service.

“Best Customer Support in the business.”

Jim, IT Manager, City of Portsmouth

USA-Based Support Offices

We have regional Sales and Support Offices located throughout the United States and are adding new locations regularly. This allows us to stand behind our products in-person and ensures that you get the support you need, when you need it.

Exacom, Inc. Headquarters
25 Sundial Ave, Suite 505, Manchester, NH 03103
1-800-757-8184 or 603-228-0706