Top-Rated Support

Exacom has one of the highest-rated support and service teams in the industry. With manufacturer-direct support and all of our support staff based in the United States, it’s easy to see why.

Need Help? We’re Here.

Email: support@exacom.com
Call: 603-228-0706 or 1-800-757-8184

Customer Support Portal

Contact Us to Learn More About Our Support & Service Options

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Premium Support: ExaCare™

ExaCare is our industry-leading annual service and support offering that provides product warranty, software assurance, and 24/7/365 service.

As an ExaCare Customer:

  • Access support through phone, email, and chat 24/7/365

  • Easily create a ticket or check status with our cloud-based/online ticketing support portal

  • Stay current with the latest software updates, including new features and enhancements

  • Talk to highly-trained Tier 1, 2 & 3 support & field techs, located throughout North America

  • Get hardware replaced quickly, when required

  • Protect your hardware with any applicable warranties

  • Save time; our support team checks in with you proactively!

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Satisfaction Rate

“Best Customer Support in the business.”

Jim, IT Manager, City of Portsmouth

Regional Support Offices

Regional Support Offices

We have regional Sales and Support Offices located throughout North America and are adding new locations regularly. This allows us to stand behind our products in-person and ensures that you get the support you need, when you need it.

Exacom, Inc. Headquarters
99 Airport Road, Concord, NH 03301
1-800-757-8184 or 603-228-0706