Mission-Critical Logging Recorders

Exacom is an industry-leading provider of multimedia logging recorder solutions for a variety of industries. We provide an array of hardware, software, and support solutions to tackle the biggest challenges facing mission-critical communications.

Radio Phone Logging Recorder
02.

On-Premise

Mobile Analog Logging Recorder
03.

Mobile/Remote Analog

Radio Phone Logging Recorder
01.

Cloud-Native

QA-Manage-Forms
04.

Quality Assurance Software

Featured Software

Quality Assurance Software

Provide better customer experiences with our powerful Quality Assurance software. It integrates seamlessly with our multimedia logging recording system.

  • Custom scoresheets

  • Weighted questions & responses

  • Integrated data from voice and text

  • Flexible permission structures

  • Multiple modes for assessments

  • Easy reporting, analytics & export

Featured Integration

Record Screen Activity

With our Screen Capture integration, understand how events happened by capturing the most data during an interaction.

Once recorded, screen data can be played back along with audio or text data during the QA process within the unified HindSight G3 logging recorder interface. Supports up to 6 screens per position.

Record from 85+ Sources

Single place of record for phone, radio, CHE, CAD, NG 911 i3, SIP, Text/MMS, MCPTX, videos & more

Record L3Harris Two-Way Radio Systems Radio Recording
Record Third-Party Data from RapidSOS Portal Phone Calls
Record Avaya Phone Systems Audio Recording
Record Motorola Radio Systems Radio Recording
Record Avaya Phone Systems Audio Recording
Record Telex Consoles Audio Recording
Record CentralSquare CAD data
Record Zetron Consoles Audio Recording
Record Solacom Consoles Audio Recording
Record Intrado Consoles Audio Recording
Record Zetron Consoles Audio Recording

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.