Mission-Critical Logging Recorders

Exacom is an industry-leading provider of multimedia logging recorder solutions for a variety of industries. We provide an array of hardware, software, and support solutions to tackle the biggest challenges facing mission-critical communications.

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HindSight 4

Digital Multimedia Logging Recorder

Powerful Features Designed For Larger Customers

APCO P25  |  NG 9-1-1 i3
HindSight G3 Lite

Analog/IP Voice Logging Recorder

Streamlined Recorder Designed for Smaller Customers

NG 9-1-1 i3
EARS Mobile

Mobile Analog Logging Recorder

Compact Recorder Designed for Mobile Vehicles

Ears-104

Remote Analog Logging Recorder

Compact Recorder With Flexible Playback Options

Recording & Access Designed For Your Organization

Cost-Savings | FLexibility | Scalability

To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex business requirements.

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Distributed Multimedia & Voice Logging Recorders

Add-On Module

Quality Assurance

Provide better customer experiences with our powerful Quality Assurance module. It integrates seamlessly with our multimedia logging recording system.

Featured Integration

Record Screen Activity

With our Screen Capture integration, understand how events happened by capturing the most data during an interaction.

  • Custom scoresheets

  • Weighted questions & responses

  • Integrated data from voice and text

  • Flexible permission structures

  • Multiple modes for assessments

  • Easy reporting, analytics & export

Once recorded, screen data can be played back along with audio or text data during the QA process within the unified HindSight G3 logging recorder interface. Supports up to 6 screens per position.

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Record 80+

Types of Communications & Metadata

Exacom has built relationships with communications providers to enable enhanced integrations with our logging recorders.

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Avtec

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes them highly scalable and easily maintained or upgraded.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.