Mission-Critical Logging Recorders
Exacom is an industry-leading provider of multimedia logging recorder solutions for a variety of industries. We provide an array of hardware, software, and support solutions to tackle the biggest challenges facing mission-critical communications.
So Much More Than a Box of Recordings
Cost-Savings | FLexibility | Scalability
To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex situations.
Add-On Module
Quality Assurance
Provide better customer experiences with our powerful Quality Assurance module. It integrates seamlessly with our multimedia logging recording system.
Featured Integration
Record Screen Activity
With our Screen Capture integration, understand how events happened by capturing the most data during an interaction.
Custom scoresheets
Weighted questions & responses
Integrated data from voice and text
Flexible permission structures
Multiple modes for assessments
Easy reporting, analytics & export
Once recorded, screen data can be played back along with audio or text data during the QA process within the unified HindSight G3 logging recorder interface. Supports up to 6 screens per position.
IT-Friendly Recording Solutions
Software features that will keep your IT team happy and your communications systems healthy.
Flexible Deployment Configurations
From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.Software-Focused Approach
Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.
No-Hassle Monitoring Features
Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.Pure COTS Hardware
Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.
