VoIP & Phone Call Recording Systems

Mission-Critical & High-Availability Recording

Our voice logging recorders are ready for most every standard phone system in the market, including analog, VoIP, and digital phones. And with over 30 years of field-proven experience and product development, our recorders are some of the most stable audio recording solutions in the industry.

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Mission-Critical Call Recording

The features & reliability you need.

  • Specifically designed for mission-critical call recording

  • Near-military-grade hardening for Cybersecurity comes standard

  • All recording solutions are field-tested & industry-proven

  • Leverage tools like instant recall, review, export, and redaction

  • Review your staff with optional Quality Assurance software

  • Capture audio from analog, VoIP, and digital telephony

  • Capture recordings from both new and legacy systems

  • Record at geographically-diverse sources, and access centrally

  • Grow cost-effectively with flexible, scalable architecture

Record Your Specific Communications

Our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.

Voice/Call Recording Platforms

Analog Phone

Avaya SIP/H.323

Cisco SIP

IPC Unigy »

Mitel

Nortel

Shoretel

Siemens

SIP

& More!

Legacy Voice Recording (Analog & PBX)

Exacom’s voice loggers accommodate passive recording of analog telephone lines and analog PBX extensions.

VoIP Phone Recording

Our call recorders support a wide array of SIP recording, including Avaya, Cisco, other VoIP providers, and the 911 Telephony providers. We have especially close integrations with Nortel, Siemens, Shoretel, and Mitel VoIP phone systems.

Digital Telephone Recording

Exacom records ISDN PRI or BRI voice data carried on T1 or E1 telephone trunk lines through your existing Digital PBX system.

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Logging Recorder Features

Live Monitoring & Instant Replay

Monitor and replay live/recent phone or radio audio across all channels. Change volume levels and speed (with constant-pitch) to easily understand what’s being said.

Powerful Incident Management

Use tags and bookmarks to segment any type of recording by CAD Incident ID or court case number. Records can easily be exported and then redacted before sharing.

Highly Cybersecure

Out of the box, HindSight is the most cybersecure logging recorder available. Every system we ship is, at minimum, hardened to near Military-grade specifications. We also offer other options for further securing the recorder on your network.

Cybersecure Recording
Share Recorders & Costs

A single recorder (and associated costs) can be shared across multiple departments or organizations while only allowing appropriate access to recordings. Partition access to records by user, team, department, agency, or organization.

How Can This Help My Agency?
Never Miss a Recording

Recordings are automatically backed up to a secondary storage location. Real-time fault monitoring alerts you if something goes wrong. Recorders can be set up in redundant or geo-diverse* redundant configurations for 24/7/365 up-time.

Leveraging True Redundancy
Grow Easily

Exacom uses open architecture (Windows OS and SQL databases) to build our logging recorders, so they’re easy to maintain and scale. Add more recorders cost-effectively as your communications expand.

No-Hassle Archival & Storage

Automatically delete recordings based on retention schedules that you set. We also have a wide variety of cost-effective storage options depending on your retention schedules and recorded media types.

The Exacom Ecosystem

One solution doesn’t fit all.

Our recording components can be mixed and matched to create your ideal recording solution.

Digital Multimedia Logging Recorder
HindSight 4

Multimedia Logging Recorder

Powerful, Modular Recording Solution

On-Prem  |  Virtual  |  Cloud
Mobile Analog Logging Recorder
EARS Mobile

Mobile Analog Logging Recorder

Compact Recorder for Mobile Vehicles

Remote Analog Logging Recorder
Ears-104

Remote Analog Logging Recorder

Compact Recorder With Flexible Playback

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.

Why Choose Exacom?

Cybersecurity At the Forefront

Our recorder is the only one certified by the DoD for Cybersecurity and Interoperability, and we’ve taken countless other measures to ensure our customers’ security.

Flexible Recording Capabilities

Record nearly every kind of data at any location, anytime you want, and in a variety of methods.

Driving Industry Advancements

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

IT-Friendly Recording Solutions

IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.

Scalable, Cost-Effective Solutions

Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.

Field-Tested & Industry-Proven

We’ve been designing recording technology for over 30 years and have successful installations around the world.

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