Remote Phone & Radio Logging Recorder

Ears 104

Ears 104 compact recording device is designed to record interactions at a remote location or at any point where an analog connection needs to be recorded. The Linux-based unit functions as an analog acquisition VoIP/RoIP converter and supports up to 4 analog channels of (2-wire and 4-wire).

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Phone & Radio Recorder

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Record Anywhere

With a small footprint, the compact recorder can be placed virtually anywhere, even where space is tight. This makes it ideal for small, remote communications locations.

Intuitive Hardware Interface

Ears 104 comes equipped with an OLED screen readout with controls and an array of status LEDs for channel recording, power, network, and file transfer.

Worry-Free Storage Capacity

Ears units come standard with a 16GB hard drive that records 143 hours of uncompressed channel hours. Units can be upgraded to a 32GB hard drive to support 430 channel hours.

Centralize Your Data

If you are using one of Exacom’s HindSight recorders, the records from your Ears 104 unit can be sent to the same data repository as your other recordings.

Flexible Playback Options

  • Offload recordings from the Ears unit to a computer via a USB stick. This allows you to listen to and back up records.

  • Connect a laptop or desktop computer to the Ears unit via ethernet cable. This allows you to stream recordings from the Ears unit itself.

  • Play records off of your mobile phone, tablet or computer. Simply connect the Ears unit to the router for a new/existing wifi network and access that network on your device.

  • Send records to a HindSight multimedia logging recorder automatically from the Ears unit, to allow for centralized access.

Use Case #1

Capture Audio At Small, Standalone Organizations

Ears 104 is a simple, elegant, cost-effective, and scalable solution for small recording applications. It can be used to record audio from up to 4 analog radio or phone lines. The audio records can then be accessed a few ways:

  • Offload recordings from the Ears unit to a computer via a USB stick. This allows you to listen to and back up records.

  • Connect a laptop or desktop computer to the Ears unit via ethernet cable. This allows you to stream recordings from the Ears unit itself.

  • Play records off of your mobile phone, tablet or computer. Simply connect the Ears unit to the router for a new/existing WiFi network and access that network on your device.

Use Case #2

Record Audio At Remote Locations

Many Ears customers use these remote recorders as the main recorder at their remote communication centers. They still use a more robust logging recorder, like Exacom’s HindSight platform, to capture communications at their primary location. This allows them to ensure all communications get recorded (regardless of where they take place) at a much lower cost point. Recordings on the Ears units can be accessed a few different ways (see Use Case #1).

Use Case #3

Consolidate Audio From Remote Locations

Many Exacom customers implement our HindSight multimedia logging platform at their main communication centers but use the Ears 104 units at their remote locations. Then, we configure the network so that audio from each Ears unit gets consolidated to the main HindSight recorder. This provides our customers a centralized place to access recordings, regardless of where conversations take place originally.

This type of setup is an exciting benefit of our Distributed Recording model.

Tell Me More About Distributed Recording