Information Technology (IT) departments are trying to attain the benefits of cost reductions, deployment consistency, and increased control by moving toward virtualization. Customers establish and maintain the required Virtual Machine (VM) resources, which act as an environment in which to host the recording software.

In this deployment model, Exacom’s HindSight 4 software runs on a customer-provided Windows virtual environment. The customer remains in control of the software environment and all hardware. The customer pays a yearly subscription fee to Exacom for ongoing support and updates, including all new feature releases and cyber/security patches.

This configuration is ideal in organizations where the IT department/personnel want greater control of and flexibility with their systems.

Exacom's virtual multimedia call logging recorder

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.