Phone & VoIP
LMR, LTE & MCPTx
Dispatch Consoles & CAD
CPE / Call Handling
Text-to-911 (SMS) Messages
IoT Sensor Data & More
Record Voice via i3 SIPREC
Exacom integrates with multiple industry partners to record i3 audio and related metadata, via the SIPREC protocol. All audio and metadata is available in the recorder for archive, search and replay. Recordings can be transcribed, redacted & more.
Record Text-to-911 SMS
A major part of NENA’s NG9-1-1 i3 Standard is the ability for PSAPs to receive text-to-911 (SMS) messages. It is based on the SMS (Short Message Service) protocol but adds additional features such as the ability to send location information.
Record Real-Time Text (RTT)
Real-Time Text (RTT) technology, which happens via Message Session Relay Protocol (MSRP), allows consumers to send/receive text characters as they are typed, as well as other simultaneous media like voice and video.
Recording via i3 Standard
Exacom’s solutions are compliant with NENA’s i3 standard. Any system leveraging i3 can be recorded on our platform. Exacom’s NENA NG 9-1-1 i3 logging recorders capture a wide array of media and pull them together in a unified interface where incidents can quickly and accurately be reconstructed.
Involved In NG 9-1-1 i3 From the Start
Exacom’s involvement with NENA’s i3 specification and NG 9-1-1 started long before NG 9-1-1 and i3 entered the public safety space. We’ve been working on NG 9-1-1 from the beginning and continue to help develop and expand this important effort.
