Digital Logging Recorders for Mission-Critical Communications
Clarity. Command. Confidence.
Tools to Save Lives.
Loved By Customers
“We are on our second Exacom system… the Hindsight 4 Logging Recorder System with Screen Capture. We have always received good customer service and support… They have a good team and I would definitely recommend them.”
Brown County OH, Barbara Davis, Director, Dept. of Public Safety
“The first thing I like most when purchasing this system is how they were able to record all Radio/911 Phones/Intercom/Office Phones all on one server. Other companies wanted a single server for each. Also, support has been great. Any time I had to call, they responded very quickly. The system is very user-friendly.”
City of Aurora, CO, Robert Greer, Sr. Business Solutions Architect
“Best Customer Support in the business.”
City of Portsmouth, NH, Jim Layton, IT Director
“Fast and professional customer service every time. Thank you.”
Exacom has one of the highest-rated support and service teams out of all logging recorder companies. With US-based manufacturer-direct support, it’s easy to see why.
Installation & training
Proactively resolving upstream issues
Growth plans & change management
in the past
In reviewing an emergency situation, the sum is always greater than its parts. View everything in one place to clarify the situation.
Hear how the initial calls came in and were handled
See what the telecommunicator saw & watch their actions
Experience how the incident was communicated to dispatch
See how/when officers responded & what they experienced
Review any submitted information from the public or surrounding security cameras
Key Features Incident Management & Reconstruction, Central Place or All Recordings, Upload of External Files
Get the info you need to act now, before the situation becomes dire.
Responders and officers in the field can listen to live 911 traffic to prepare for upcoming situations
Telecommunicators can watch for communication hot-spots to spot potential problems
Administrators can monitor communications systems to catch system outages
Supervisors can live monitor telecommunicator communications to assist or intervene in tough situations
Key Features Instant Recall of Recordings, Geo-Location Mapping of Recordings, Live Dashboards, Live Monitor within Instant Recall
Armed with the right information and tools, you can confidently approach tough situations.
Justify your team’s actions with thorough, unaltered audio/video recordings
Produce any/all required records to the court, easily
Identify areas where your team can improve, to give your staff the best chance at success
Know that as your recording needs evolve, your solution will too
Key Features Evidentiary-grade recording and storage, Incident Management and Reconstruction with easy sharing options, Quality Assurance software
A Single Source of Record
As the types of information received get more complex and varied, it’s important that you have tools to help you make sense of an incident. By capturing all data types in a single system, you can re-create events just like they happened.
Phone & VoIP Conversations
Radio & RoIP Audio
Text-to-911 (SMS) Messages
Console Screen Video
IoT Sensor Data & More
Focused on Cybersecurity
Your logging recorder sits on your network and connects to other communications systems. As a result, it is particularly open to cyber attacks. Exacom takes every step possible to ensure the security of your recorder and networks.
Exacom multimedia logging recorders are 100% American-Made. All research, production, and manufacturing is done within the United States. Additionally, all of our Sales and Support Offices are located throughout North America.