Exacom Adds Microsoft Teams Integration

All Your Mission-Critical Communications in One Logging Recorder Platform

Microsoft Teams Audio Recording

Microsoft Teams, Voice Over Internet Protocol (VoIP) services offer emergency call solutions from dynamic emergency calling, emergency call routing to geo-location support. Teams provides the public safety sector with an additional emergency contact option, already field proven and utilized by university and college campus security, emergency services, and by both national and municipal law enforcement and public safety organizations and agencies.

HindSight™ 4, Exacom’s multimedia logging recorder, has the capability to record and log all incoming and outgoing calls from the Microsoft Teams platform (Teams to Teams, Teams to phone, or phone to Teams). This enables the consolidation of communications integral to your mission-critical environment within one recorder logging platform facilitating streamlining efficiency and operations.

Compliance policy-based recording allows organizations with Microsoft Teams to decide when calls and meetings should be recorded via an administrative policy. The policy side is in control of all teams to teams calls or meetings. Any conversation that also includes a phone line, would be recorded via a Session Border Controller (SBC) and controlled by that SBC.

Quality & Features You’d, Expect Plus More

  • Intuitive, reliable, resilient and scalable
  • Field-proven installations
  • Cybersecure: FIPS 140-2 compliant, 140-3 pending

  • Easily access recordings via internet browser
  • Smarter incident management

  • Search & filter functionality

  • Redundancies for 24/7/365 uptime

  • Real-time fault monitoring
  • 100% made in America

I’m Interested in Learning More

Limited IT resources are needed for simple integration, allowing for all Teams calls to be recorded and logged alongside telephony, radio calls, VoIP, RoIP, Text-to-911 (SMS), screen video, and more.

Future Enhancements Include:

  • Video calls
  • Screen shares
  • Chats