The Critical Role of Software Updates and Patches in Public Safety Cybersecurity
For 911 centers and Emergency Communications Centers (ECCs), maintaining a robust cybersecurity posture is essential. In these critical environments, any vulnerability can pose a [...]
Internet Resiliency for Public Safety Agencies: A Comprehensive Approach
As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]
Navigating the Frontlines: Key Trends that Shaped Public Safety in 2023
As 2023 unfolded, the public safety sector witnessed a dynamic landscape marked by transformative trends and innovative approaches. From advancements in technology to evolving [...]
Pay Attention to Software Updates & Patches
Another takeaway from Cyber Awareness Month in 2023 that you should be discussing as an organization, is the importance of patching and updating software. [...]
E911 vs. NG911
E911 (Enhanced 911) and NG911 (Next Generation 911) are both systems designed to improve emergency response by providing more accurate location information and enabling [...]
City of Dallas Cybersecurity Attack: A Digest
News broke yesterday that the city of Dallas, Texas, had been severely affected by a malicious ransomware attack. The city itself has not issued [...]
QA for Public Safety: What, Why & How
Quality assurance in public safety refers to a set of processes and procedures used to ensure that the services provided by a public safety [...]
Streamlining Records & FOIA Requests in Public Safety
FOIA (Freedom of Information Act) and court records requests can be a time-consuming and complex process for government agencies to manage. However, there are [...]
Why Are Public Safety Agencies Required to Record Communications?
Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies [...]
Funding for NG 9-1-1: What You Need to Know
NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]
Articles
Case Studies
Cloud-Based Solutions
Critical Infrastructure
Cybersecurity
Emerging Technology
Enhancing Communications with Interoperability
Events
Keeping Communications Systems Operational
Learning Center
MCC Product Announcements
MCPTX and FirstNet
News
NG 9-1-1 & i3 Standard
Policies & Procedures
Purchasing & Evaluating New Solutions Wisely
Staff
Training, Staffing & Retention
Uncategorized
Webinars