Record Guardian Communications
Exacom multimedia logging recorder systems have been tested and validated to record Guardian 9-1-1 Call Handling data. This integration ensures seamless data capture and secure recordings of all communications.
Recording via SIP
Audio recordings are securely captured with Aql3Sip via Solacom’s I3 SIP recording interface along with metadata including call taker identity, call direction, and location data.
In-band Text to 911
Text message conversations are saved as sessions and sent directly to Exacom via HTTP with corresponding metadata from the log events.