Record VIPER Communications

Exacom multimedia logging recorders have integrated with Intrado Viper CPE/Call handling systems for seamless communications and recording.

What We Capture

Viper audio, In-band Text to 911, & associated metadata:
  • Calling Party

  • Caller ID

  • Trunk ID

  • Initial Agent & Initial Agent Role

  • Initial Position

  • Last Position

  • Number of Intrado Rebids

  • Unique Call ID Reference

How We Capture

Viper via SIP

Our logging recorder seamlessly integrates with Intrado Viper via Session Initiated Protocol (SIP) to capture and record all communication channels.