Text/SMS Recording

Text Message (SMS & MMS) Logging Recorder

SMS messaging is revolutionizing public safety, and organizations are adapting their communications systems to take advantage of it.

The HindSight logging recorder records SMS/MMS messages and archives them for easy recall. They can also be viewed or downloaded alongside other recorded media.

  • Record text/SMS interactions automatically

  • Support NENA i3 standards for Public Safety

  • Capture all available metadata

  • Export text dialogue and conversations along with metadata

  • Integrates with HindSight 4 multimedia recorder
NG 9-1-1 i3

Record Your Specific Communications

Our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.

Capture Text Messages

Carbyne ☁️

Compunetix

Intrado
VIPER, incl.Text-to-911

MicroAutomation

Motorola Solutions™ Vesta, CallWorks

NGA911

Solacom Guardian

Zetron MAX Call Taking

Ready When You Are

Exacom is ready for you as you implement text-to-911 and all your Next Generation 911 multimedia recording needs.

NENA Next Generation 911 Partner

Benefits of NG 9-1-1 Text-to-911

Essential for Accessibility & Inclusivity

Text-to-911 introduces an easy way for the deaf and hard-of-hearing communities to reach out to public safety organizations for help, or people who have a speech impairment.

Useful in Risky Situations

In cases where it would be dangerous for a person to contact authorities (ie abduction, domestic violence/abuse, and active shooters), it introduces another, safer, way to contact emergency personnel.

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  • Sample Digital Multimedia Logging Recorder Request for Proposal (RFP)

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  • Quick Guide to NG 9-1-1

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  • Testing & NG 9-1-1 Interoperability

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