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Multimedia Logging Recorder

HindSight G3

Exacom’s most robust logging recorder platform, HindSight G3, addresses many of the challenges faced within mission-critical call recording. Built to be intuitive, scalable, and secure, this telephony, radio, VoIP, RoIP, and Text/SMS logging software is field-proven with installations ranging from single-sites to complex multi-site configurations.

phone, radio, digital logging recorder

Contact Us to Discuss Your Specific Recording Needs

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Powerful Recording Systems

Download & Print Datasheet

Logging Recorder Interoperability

Exacom has built relationships with mission-critical communications providers to enable enhanced integrations for HindSight G3.

Channel Capacity: HindSight G3 supports up to 360 channels on a single server

  • Analog Phone
  • Avaya SIP/H.323
  • Cisco SIP
  • IPC Unigy
  • Mitel
  • Nortel
  • Shoretel
  • Siemens
  • SIP
  • And More!
  • L3Harris™ VIDA P25 w/wo Encryption
  • EFJohnson/Kenwood P25
  • Motorola Solutions™ Airbus/Cassidian P25 w/wo Encryption ASTRO P25 w/wo Encryption MOTOTRBO
  • Tait Radio Communications DMR Tier 2 Conventional Radio DMR Tier 3 Digital Trunked Radio
  • Telex
  • And More!
  • Compunetix
  • Emergency Call Worx
  • Motorola Solutions TM (formerly Airbus) Vesta
  • Solacom
  • Intrado (formerly West)
  • ... and more
  • Avtec Scout
  • Catalyst
  • L3Harris™ Maestro, Symphony
  • Motorola Solutions™ MCC7500, MIPS5000, WAVE
  • Telex Vega
  • Zetron® ACOM, MAX Dispatch
  • And More!

APCO P25

NENA NG 9-1-1

NENA i3 (SIPREC)

Quality Assurance Module

Provide better customer experiences with our powerful Quality Assurance module for the HindSight G3 Multimedia Recorder:

Screen Capture Recording

With our Screen Capture module, understand how events happened by capturing the most data during an interaction.

  • Custom scoresheets

  • Weighted questions & responses

  • Integrated data from voice, text, and screen

  • Flexible permission structures

  • Multiple modes for assessments

  • Easy reporting, analytics & export

Once recorded, screen data can be played back along with audio or text data during the QA process within the unified HindSight G3 interface. Supports up to 6 screens per position.

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Recording & Access Designed For Your Organization

Cost-Savings | FLexibility | Scalability

To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex business requirements.

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Distributed Multimedia & Voice Logging Recorders

Complete Multimedia Recording Package

Powerful Recording Software

HindSight G3 is a feature-rich desktop application which installs on user PCs. This software is refined continuously in partnership with our mission-critical customers. It can run across any VPN/network to connect to the logging recorder server where interactions are captured and stored.

Reputable Logging Hardware

The Dell servers listed below are used to run our HindSight G3 recording client. Each server supports all channel types, and additional systems can be added to support more channels when needed for a truly scalable model. Learn more about our Technology Partners.

Flexible Deployment Options

Dell T5820
voice logging recorder
  • 1TB RAID 1 Configuration – Two 1TB Drives
  • Intel® Xeon® processor E5-1600
  • Up to 64 channels on a single server
Dell R7920
multimedia logging recorder system
  • 2TB RAID 5 Configuration – Two 1TB Drives
  • Intel® Xeon® processor E5-2603
  • Up to 360 channels on a single server
Dell T640
telephone radio digital recording
  • 3TB RAID 5 Configuration
  • Intel® Xeon® processor E5-2600 (Single or Dual)
  • Up to 360 channels on a single server

Server specifications available upon request. Please contact us.

IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes them highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.