Recording for Secondary PSAPs
Logging Recorders for Secondary PSAPs
Secondary public safety answering points (PSAPs) need a reliable recording solution, just like the primary PSAP, that can help reconstruct an incident from the moment a call was transferred to them. Record every detail: the original audio with metadata, the RapidSOS data that informed the your staff’s response, the text message that was received about the same incident, and more.
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Audio Logging Recorders
The features & reliability you need.
Near-military-grade hardening for Cybersecurity comes standard
All recording solutions are field-tested & industry-proven
Leverage tools like instant recall, review, export, and redaction
Review your staff with optional Quality Assurance software
Capture recordings from both new and legacy systems
Record at geographically-diverse sources, and access centrally
Grow cost-effectively with flexible, scalable architecture
Recordings Where You Need Them Most
Let Your Tools Work For You
Reduce how much time you spend in your logging recorder by moving recordings in and out to other systems or people automatically.
Have a solution you want us to integrate with? Our API makes it easy. Contact us to get the process started.
Logging Recorder Features
Live Monitoring & Instant Replay
Monitor and replay live/recent phone or radio audio across all channels. Change volume levels and speed (with constant-pitch) to easily understand what’s being said.
Powerful Incident Management
Use tags and bookmarks to segment any type of recording by CAD Incident ID or court case number. Records can easily be exported and then redacted before sharing.
Grow Easily
Exacom uses open architecture (Windows OS and SQL databases) to build our logging recorders, so they’re easy to maintain and scale. Add more recorders cost-effectively as your communications expand.
No-Hassle Archival & Storage
Automatically delete recordings based on retention schedules that you set. We also have a wide variety of cost-effective storage options depending on your retention schedules and recorded media types.
IT-Friendly Recording Solutions
Software features that will keep your IT team happy and your communications systems healthy.
Flexible Deployment Configurations
From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.Software-Focused Approach
Our recording is 100% software-based. That makes our recorders highly scalable and easily maintained or upgraded.
No-Hassle Monitoring Features
Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.Pure COTS Hardware
Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.
Why Choose Exacom?
Cybersecurity At the Forefront
Our recorder is the only one certified by the DoD for Cybersecurity and Interoperability, and we’ve taken countless other measures to ensure our customers’ security.
Flexible Recording Capabilities
Record nearly every kind of data at any location, anytime you want, and in a variety of methods.
Driving Industry Advancements
We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.
IT-Friendly Recording Solutions
IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.
Scalable, Cost-Effective Solutions
Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.
Field-Tested & Industry-Proven
We’ve been designing recording technology for over 30 years and have successful installations around the world.
