Audio Logging Recorders
Secondary public safety answering points (PSAPs) need a reliable recording solution, just like the primary PSAP, that can help reconstruct an incident from the moment a call was transferred to them. Record every detail: the original audio with metadata, the RapidSOS data that informed the your staff’s response, the text message that was received about the same incident, and more.
Every HindSight deployment includes Nexas, a built-in data normalizer that prepares communications for AI and real-time use. Nexas can stream audio and metadata to third-party tools for:
- Automated transcription and translation
- Dispatcher performance analytics
- Anomaly and pattern detection
- Predictive incident modeling
- Situational awareness platforms
…. making HindSight the foundation for AI-driven operations.
83%
of public sector IT leaders say AI will be important to achieving mission outcomes in the next 3–5 years.
90%
of public sector organizations cite data accessibility and integration as key barriers to AI success
up to 60%
of a dispatcher’s cognitive load during an emergency call can be reduced with AI-assisted tools like real-time transcription and prioritization
