911 Dispatch Recording

Logging Recorders For Dispatch Centers

Dispatch centers face unique challenges daily that demand a reliable logging recorder system. They need to access ongoing recordings as they happen, and recordings must be available post-incident for use as evidence. Recordings also play a vital role in Quality Assurance to improve dispatch center and call-taker performance.

Exacom has installed dispatch recording systems in centers across the country, so we are well-versed in your unique challenges.

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Call-Taking & Dispatch Recording

The features & reliability you need.

  • Capture recordings from both new and legacy technologies

  • Record at geographically-diverse sources, and access centrally

  • Grow cost-effectively with flexible, scalable architecture

  • Real-time fault monitoring for 24/7/365 uptime

  • Capable of being fully-redundant

  • All recording solutions are field-tested & industry-proven
  • Leverage tools like instant recall, review, export, and redaction
  • Review your staff with optional Quality Assurance software
APCO P25   |   NENA i3   |   DMR    |   FirstNet    |   SIP

Record Your Specific Communications

Because of our close relationships with industry-leading technology providers, you can rest assured that our recorders work within your existing communications infrastructure—not just now, but in future as new technologies are implemented.

911 Dispatch Console Recording

Avtec Scout

Catalyst

L3Harris
Maestro, Symphony

Motorola Solutions
MCC7500, MIPS5000, WAVE

Telex Vega

Zetron
ACOM, MAX Dispatch

PSAP Software

Compunetix

Emergency Call Worx

Intrado
Formerly West

Motorola Solutions™ Vesta
Formerly Airbus

Solacom

And More!

Dispatch Call Recording (Phone & VoIP)

Analog Phone

Avaya SIP/H.323

Cisco SIP

IPC Unigy »

Mitel

Nortel

Shoretel

Siemens

SIP

& More!

Dispatch Radio Recording (Radio & RoIP)

L3Harris VIDA P25 Radio w/wo Encryption »

EFJohnson/Kenwood P25 Radio

Motorola Solutions™ »
Airbus/Cassidian P25 Radio w/wo Encryption
ASTRO P25 Radio w/wo Encryption
MOTOTRBO Radio

Tait Radio »
DMR Tier 2 Conventional Radio
DMR Tier 3 Digital Trunked Radio

Telex

& More!

Contact Us to Discuss Your Specific Recording Needs

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Powerful Recording Systems

Recording & Access Designed For Your Organization

Cost-Savings | FLexibility | Scalability

To protect your organization and leverage real insights, you need to record communications wherever they happen. You also need to be able to flexibly access those recordings and information. Our solutions are uniquely engineered for these complex business requirements.

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Distributed Multimedia & Voice Logging Recorders

Why Choose Exacom?

Flexible Recording Capabilities

Record nearly every kind of data at any location, anytime you want, and in a variety of methods.

Driving Industry Advancements

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

Stronger Integration Partnerships

We work on your behalf to advance industry standards, integrations, and technologies—so you don’t have to.

IT-Friendly Recording Solutions

IT Departments love us! We offer a variety of flexible deployment options, automatic backup and alerting features, and more.

Scalable, Cost-Effective Solutions

Our systems scale from small and simple to large and complex, so you don’t pay for more than you need.

Field-Tested & Industry-Proven

We’ve been designing recording technology for over 30 years and have successful installations around the world.

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IT-Friendly Recording Solutions

Software features that will keep your IT team happy and your communications systems healthy.

  • Flexible Deployment Configurations
    From on-premise to virtual to cloud, we work with you to determine the best solution to fit your situation.

  • Software-Focused Approach
    Our recording is 100% software-based. That makes them highly scalable and easily maintained or upgraded.

  • No-Hassle Monitoring Features
    Our systems include SNMP-based self-monitoring software that alerts you as soon as there’s an issue.

  • Pure COTS Hardware
    Best-in-class commercial-off-the-shelf (COTS) hardware provides a wide range of alternatives to deliver on simple and complex configurations.