Recording Communications at Dispatch Centers
Dispatch centers face unique challenges daily that demand a reliable logging recorder system. They need to access ongoing recordings as they happen, and recordings must be available post-incident for use as evidence. Recordings also play a vital role in Quality Assurance to improve dispatch center and call-taker performance.
Exacom has installed dispatch recording systems in centers across the country, so we are well-versed in your unique challenges.
Live Monitoring, Instant Replay, Archival
Single Source of Record
Smarter Incident Management
Resiliency & Alerts for 24/7/365 Uptime
IT-Friendly Deployment Options
Centralize Recordings from Multiple Systems
Recordings Where You Need Them Most
Let Your Tools Work For You
Reduce how much time you spend in your logging recorder by moving recordings in and out to other systems or people automatically.
Have a solution you want us to integrate with? Our API makes it easy. Contact us to get the process started.