Mission-Critical Call Handling Recording

Record voice and call activity from CPE/CHE systems for complete incident documentation

Live Monitoring, Instant Replay, Archival

Single Source of Record for Phone, Radio, Dispatch, etc.

Audio Transcription

Resiliency & Alerts for 24/7/365 Uptime

Smarter Incident Management & Reconstruction

Highly Cybersecure

IT-Friendly Deployment Options

Centralize Recordings from Multiple Systems

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  • Testing & NG 9-1-1 Interoperability

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  • Webinar: 5 Changes in Mission-Critical Communications

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Record Every Call. From First Ring to Final Transfer.

Our logging recorders integrate with leading CPE and CHE systems to capture every phase of a 911 call, from initial pickup to call handling actions. And with over 30 years of field-proven experience and product development, our recorders ensure reliable, high-quality recording with full context.

CPE / Call Handling

Atos

Carbyne ☁️

Compunetix

Emergency Call Worx

Intrado
VIPER, incl.Text-to-911

MicroAutomation

Motorola Solutions™ Vesta

NGA911

Solacom Guardian

Legacy (Analog/TDM)

Exacom’s logging recorders capture analog audio directly from trunk lines, admin phones, and radio channels, supporting full audio logging with timestamps and channel identification.

NG911-Ready (IP-Based)

Exacom records SIP, RTP, and other NG911 compliant media and metadata from i3 CPE/CHE systems. We capture voice, event data, call control actions, and caller info.

Cloud-Based/Virtualized

Our logging recorders integrate with hosted systems to capture IP-based audio streams, call events, and metadata via API or direct stream.

Integrated with Industry Leading CPE & CHE Solutions

Exacom works hand in hand with the top 911 technology providers to ensure seamless, reliable recording of mission critical communications.

Exacom is the first mission-critical communications recording platform to integrate cloud-to-cloud with APEX call handling solution.

Exacom captures critical 911 interactions including audio, In-band Text to 911, and associated metadata.

Our HindSight logging recorder captures all VESTA audio, In-Band Text to 911, and associated metadata.

Our integration with Solacom allows us to record audio and metadata including call taker identity, call direction, and location data.

The Exacom Ecosystem

One solution doesn’t fit all.

Our recording components can be mixed and matched to create your ideal recording solution.