In today’s complex emergencies, every detail matters. HindSight doesn’t just record audio—it brings together all the communications and media surrounding an incident into one place. From phone calls and radio traffic to texts, videos, photos, and screen activity, HindSight ensures you have the complete picture for investigations, training, and accountability.
Screen Capture
See incidents exactly as your telecommunicators experienced them. HindSight captures workstation activity—mouse clicks, screen views, and system interactions—so you can fully understand decisions made in the moment.
Video Recordings
Incorporate video sources, such as body-worn camera or surveillance footage, directly into incident files. This gives investigators and supervisors a complete view of the event for review, training, or secure sharing.
Text/SMS Messages
Capture and store all incoming and outgoing text/SMS interactions, including attached images or media. Every message becomes part of the incident timeline, ensuring nothing is overlooked.
Photos
Add still images—whether submitted by the public, captured from CAD, or pulled from other systems—into incidents. Photos provide critical visual context that supports faster, more accurate incident evaluation.
Sensor/IoT Data
For agencies using alarms, gunshot detection, AVL/GPS, or IoT sensors, these feeds can be stored with the incident to show precise triggers and locations.
Reports & Documents
Attach PDF reports, forms, or investigative documents so all supporting material is in one secure package.
Screen Capture, Photos, Video +
Record it all in a single place, including screens or any media like BWC footage and photos.
Your QA, Your Choice
We won’t lock you into our QA software. Keep your current one, buy ours, or pick a new one. We can integrate with anything, so you always get the best tool for you.
Incident Reconstruction
Pull together recordings by the CAD ID or timeframe. Share Incident recordings via email with just a link, or download to a ZIP.
Real-Time Alerts for Critical Phrases
Get notified the moment keywords or critical phrases are spoken. Whether on radio or phone, never miss what matters most.
Phone & CHE Transcription
Make searching a breeze. Transcriptions can be generated on-demand, or automatically in real-time (think "closed captions") for phone, CHE, radio/consoles & more.
Automated PII Audio Redaction
Automatically redact names, phone numbers, and addresses from public safety audio. Reduce FOIA processing time and protect sensitive data.
