In fast-paced public safety environments, phone calls often contain critical information that needs to be captured, understood, and acted on immediately. HindSight brings powerful transcription capabilities to the forefront—transforming voice into searchable, actionable text.

Real-Time Transcription

Whether it’s a 911 call, inter-agency coordination, or a routine check-in, HindSight automatically transcribes phone audio as it happens, allowing call-takers and supervisors to see the transcription unfold live.

On-Demand Transcription

For calls that need to be reviewed later, transcription can also be tiggered on-demand, giving teams flexibility without sacrificing accuracy.

Records Searches Made Easy

Once transcribed, the text is intelligently linked to the original audio, making it easy to search, filter, and review specific phrases or moments.

Focus on Relevant Recordings

Users can scan text and then listen only to the segments that matter, reducing total review time.

Improve QA & Oversight

Supervisors and QA staff can scan text to identify coaching opportunities, policy violations, and calls related to specific topics.

Increase Investigation Coverage

Ensure more calls are reviewed and nothing is missed with fully searchable recordings – easy to analyze at scale.

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More HindSight Features

Screen Capture, Photos, Video +

Record it all in a single place, including screens or any media like BWC footage and photos.

Your QA, Your Choice

We won’t lock you into our QA software. Keep your current one, buy ours, or pick a new one. We can integrate with anything, so you always get the best tool for you.

Incident Reconstruction

Pull together recordings by the CAD ID or timeframe. Share Incident recordings via email with just a link, or download to a ZIP.

Real-Time Alerts for Critical Phrases

Get notified the moment keywords or critical phrases are spoken. Whether on radio or phone, never miss what matters most.

Phone & CHE Transcription

Make searching a breeze. Transcriptions can be generated on-demand, or automatically in real-time (think "closed captions") for phone, CHE, radio/consoles & more.

AI Assisted PII Audio Redaction

Automatically redact names, phone numbers, and addresses from public safety audio. Reduce FOIA processing time and protect sensitive data.

Radio Transcription for Public Safety

Radio audio is messy... but in HindSight, it's crystal clear. With specially trained models for public safety radio, it delivers accurate, searchable transcripts.