Choose the Path That Works Best for You

With Exacom, you’re in control. Think of it like a “choose your own adventure” for Quality Assurance (QA). You’re not forced into one path—you get to decide what works best for your agency today and tomorrow.

Path 1: Keep What You Already Have

Already invested in QA software? Perfect. Exacom integrates with virtually any third-party QA tool, so your supervisors can continue working in a familiar environment while still accessing all the recordings and metadata they need. No retraining. No disruption.

GovWorx Example: A center using GovWorx for QA keeps their existing platform, while HindSight pushes audio from its platform to . Read how Jeffcom took this approach.

Frontline Example: A center using Frontline QA keeps their existing platform and uses the Frontline/HindSight integration to pull audio directly into Frontline.

Path 2: Use Exacom’s QA Tools

Looking for a QA solution that works hand-in-hand with your recordings? Exacom offers Frontline QA, which is a proven QA platform tailored for public safety. Frontline, and our integration with them, makes it easy to evaluate calls, score performance, and run actionable reports—all while being fully supported by Exacom as part of your overall recording solution.

Path 3: Switch When You’re Ready

Planning to change QA vendors down the road? No problem. Because Exacom is built on open standards and APIs, you can transition smoothly whenever the time is right.

Example: A large agency using one QA platform today decides to upgrade in three years. With Exacom, they don’t need to replace their recorder—just point it to the new QA system.

Published On: May 15th, 2025
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