Dynamic QA/QI Software

For Public Safety Agencies

Web-Based QA/QI Software

Very Little Time to Set Up
Scales With You

Accessible on Many Devices

A proud partnership with:

Save Time with Pre-Built Forms

Meet APCO/NENA Standards

This is an easy solution the APCO/NENA ANS 1.107.1.2015 Standard for Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points (PSAPs). The software comes pre-loaded with the APCO/NENA standard evaluation forms but can still be customized as needed.

  • Call Taking for Police Incidents
  • Dispatching for Police Incidents
  • Call Taking for Fire Incidents
  • Dispatching for Fire Incidents
  • Call Taking for EMS Incidents
  • Dispatching for EMS Incidents

Quickly & Easily Build Forms

Save time and hassle creating and managing your forms.

Use Pre-Loaded or Custom Build New Forms

Use Form Wizard to Create Categories & Questions
Manage Forms in Bulk
Each Form can Require Evaluators & Employees to Sign Evaluations

Admin Control at Your Fingertips

  • Easily Add & Remove Users/Employees to the Software

  • Give Each Employee 1 of 3 Role-Based Accessed Levels

  • Flag Any User as an “Evaluator” to Allow them to Create Evaluations

QA Software Works Independently From Your Logging Recorder so that any Agency Can Use it Regardless of Your Recording Platform.

Insight-Focused

Personal Dashboard for Each Employee

  • Agency & Contact Details

  • Personal Employee Information
  • Number of Evaluations
  • Average Score
  • And More!

Agency-Wide Dashboards & Reports

  • Performance Score by Month
  • QA Form Usage

  • Top Performers (Score)

  • Total Evaluations & Average Score

  • And More!