Record Carbyne APEX

HindSight Cloud is the only logging recorder to integrate cloud-to-cloud with Carbyne’s APEX call handling solution.

Radio Recording & Call Recording

100% Cloud

Record Carbyne APEX.

Comprehensively record all APEX audio and data:

  • Audio Transcripts

  • Caller Location

  • Instant/SMS Messages

  • Live-Streamed Video

This gives users a complete, seamless view of all Carbyne interactions.

Nothing to Maintain.

Record Carbyne APEX with:

  • No hardware to buy/maintain

  • No software updates to apply

  • No VM to manage

  • AWS security built-in

Internet or power in the building down but you still have remote call-takers? Still recording, plus you can still access recordings.

Jeffcom 911

“HindSight aligns perfectly with our goals for innovation. We transitioned from a bulky, hardware-heavy infrastructure to a more agile and scalable system. It integrates smoothly with our existing systems, providing flexibility to expand without relying on outdated technology.“
Jeffcom 911, Gina Ramirez, Deputy Dir. of Support Services

Why Cloud-Native Recording?

Scalability & Cost-Effectiveness

Cloud-native apps can seamlessly scale up or down based on demand, optimizing resource utilization and reducing costs. You only pay for what you use, making it a cost-effective solution for dynamic workloads.

Improved Cybersecurity

Cloud providers offer robust security features and best practices that can be leveraged by cloud-native applications. Additionally, microservices architecture can limit the attack surface and potential damage if a breach occurs.

Reliability and Resilience

Microservices architecture and containerization make cloud-native software inherently more resilient. If one service fails, others can continue to function, minimizing downtime and ensuring consistent performance.

Faster Feature Development & Rollout

By breaking down applications into smaller, independent microservices and leveraging automated processes, cloud-native software allows for much faster development cycles and easier updates.

Cloud-to-Cloud Integrations

Cloud-based software can easily and directly to other services and software in cloud-native environments, like Carbyne, without bulky hardware interfaces.

Future-Proof Technology

The evolving nature of cloud-native technologies ensures continuous updates and improvements, keeping your mission-critical communications on the cutting edge and adaptable to future needs.

Move to The Cloud Today

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