Designed for EMS

Record Emergency Medical Response Communications

Communications centers ensure first responders are given critical information at the right time. You need to capture, archive, and find these communications easily in order to understand the incident, whether you need them for legal proceedings or staff evaluations.

Live Monitoring, Instant Replay, Archival

Single Source of Record for CHE, Radio, Dispatch, etc.

Incident Management & Reconstruction

Resiliency & Alerts for 24/7/365 Uptime

Highly Cybersecure

IT-Friendly Deployment Options

Centralize Recordings from Multiple Systems

Public Safety Associations
  • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control

    112 Views

  • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground

    111 Views

  • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month

    361 Views

  • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity

    421 Views

Record from 85+ Sources

Single place of record for phone, radio, CHE, CAD, NG 911 i3, SIP, Text/MMS, MCPTX, videos & more

Record L3Harris Two-Way Radio Systems Radio Recording
Record Third-Party Data from RapidSOS Portal Phone Calls
Record Avaya Phone Systems Audio Recording
Record Motorola Radio Systems Radio Recording
Record Avaya Phone Systems Audio Recording
Record Telex Consoles Audio Recording
Record CentralSquare CAD data
Record Zetron Consoles Audio Recording
Record Solacom Consoles Audio Recording
Record Intrado Consoles Audio Recording
Record Zetron Consoles Audio Recording
Make Your Data AI-Ready

Every HindSight deployment includes Nexas, a built-in data normalizer that prepares communications for AI and real-time use. Nexas can stream audio and metadata to third-party tools for:

  • Automated transcription and translation
  • Dispatcher performance analytics
  • Anomaly and pattern detection
  • Predictive incident modeling
  • Situational awareness platforms

…. making HindSight the foundation for AI-driven operations.

83%

of public sector IT leaders say AI will be important to achieving mission outcomes in the next 3–5 years.

90%

of public sector organizations cite data accessibility and integration as key barriers to AI success

up to 60%

of a dispatcher’s cognitive load during an emergency call can be reduced with AI-assisted tools like real-time transcription and prioritization

Quality Assurance (QA/QI) Software

For Public Safety Agencies
  • Works alongside any logging recorder platform

  • Customize to your agency’s needs and standards
  • Proactively identify gaps in training and policy in your organization
  • Comes loaded with APCO/NENA evaluation form
  • Detailed dashboards provide insight into employee performance