Exacom is seeking a dynamic and experienced Inside Sales Representative to join our growing team. In this role you would be a key contributor to the EXACOM Sales team to drive continued business and meet customer needs. You will be responsible for capturing and analyzing customer requirements, solutioning, quoting and ensuring EXACOM is meeting the customer needs. This role is precursor to becoming an account manager responsible for a territory within the US.
Essential Functions
- Develop working relationships with target customers to influence and drive sales.
- Manage renewals of warranty/support agreements for installed based.
- Place outbound cold call(s) based on regional sales plan and active sales leads generated through trade shows/conferences.
- Proactively reach out to existing customers to conduct a product analysis and identify new opportunities.
- Create quotes and support the outside Sales Team.
- Assist customers with grant funding alternatives.
- Assist existing and potential customers understanding their support options.
- Participate and assist in coordination of local area trade show(s).
- Assist in the coordination and execution of other Marketing initiatives.
- Serve as a backup for Sales/Account Managers.
- Develop regional sales calling plan.
- Sales funnel development and maintenance within Client Relationship Manager tool.
- Become familiar with assigned territories state contracts, discounting procedures and expiration dates on state contracts.
- Work with customers, sales, and field engineers on high level product technical issues. Coordinate with Technical Support, Engineering, and other appropriate depts.
- Work with the Customer Care Center to expedite delivery requests as needed.
- Communicate with all levels within the organization.
Skills & Requirements
- Associates degree (AA-AS degree) plus 4+ years of relevant sales and technical experience.
- Strong work ethic and passion to learn.
- Understanding of data networking, VoIP, software.
- Proficient with Microsoft Office Products.
- Solid customer relationship skills.
Preferred Additional Skills
- Bachelors degree preferred.
- Technical skills in the area of radio and IP communications.
- Excellent organizational, oral/written communication and interpersonal skills.
- Knowledge of and experience in public safety communications is desired.
About Exacom
Exacom is a leading manufacturer of multi-media recording solutions headquartered in Manchester, NH. We are looking for a talented sales professional to join our team and promote our company in the United States. Exacom is known for a longstanding and ongoing commitment to providing quality engineered solutions based on the demanding requirements of the public safety and defense industries. Exacom accomplishes this through the development of innovative integration technologies for applications that require transitional technology.
The Exacom corporate culture is best described as an intense desire to provide the best technology possible while maintaining excellent customer service and satisfaction of all clients. Exacom’s commitment to customer service is exemplified by each and every team member’s daily contribution to our continued success. Exacom offers a competitive compensation package and excellent benefits in an environment that is fast paced and exciting.
Why Join Exacom?
- Opportunity to make a significant impact in a high-growth company at the forefront of cybersecurity innovation.
- Competitive salary and benefits package, including healthcare, retirement, and stock options.
- Opportunities for professional growth and advancement.
- Collaborative and supportive team culture focused on driving success and delivering value to customers.
- Opportunity to offer products and solutions that enhance social value
