Scalable Recording
Exacom provides some of the most cost-effective and scalable recording solutions in the industry. This is especially true as you grow–whether you’re adding more types of communications, more locations, more staff, or more agencies & departments.
Basic Recording Solution
Many of our customers start out with a basic implementation. They’re recording phone calls and a radio network from one or two separate agencies/departments within the same building.
Using our advanced security model, each agency/department can have different levels of access: just their own recordings, access to all recordings, or something in-between segmented by team, agency, department, etc.
New Agencies/Departments
Adding new agencies or departments is easy with Exacom. If they utilize the same radio network and/or phone lines, no new recorder is required! If any new radio or phone pieces are added, a small recorder is needed for just those.
Mobile Communications
You can add a mobile command vehicle with an on-board mobile recorder that captures off-grid radio traffic. Exacom’s mobile recorders are much more cost-effective than a full recording system.
Recordings can be played locally or sent to the main recorder so that any, some, or all of the other agencies/departments can access them.
New PSAPs & Call-Taking Centers
Add a PSAP or new call-taking center to your environment easily, regardless of where that location resides geographically. Unless new phone lines or radio networks are added along with that location, no new recording equipment is required.
The new location would have access to recordings generated at their location, but they could also access recordings from other locations, departments, or agencies.
Backup Communication Centers & Redundancy
It’s easy to add a redundancy that’s geo-diverse (located in a different area). With IP technology, the second location would record phone and radio traffic for all locations again and serve as a backup in case any those locations failed.
New Types of Communications
With Exacom’s modular approach, it’s easy and cost-effective to add in more or new phone lines, radio networks, and other media types like text-to-911, IoT sensor data, and call-taker screen video.
If your environment has multiple locations with multiple recorders, the new media integration is only required at a single recorder, and then it can be sent to any other recorder on the network.
