Concord, NH: Exacom, an industry leader in advanced communications recording solutions, recently completed the successful integration of the HINDSIGHT recording platform with Priority Dispatch’s AQUA 7 Ascent Quality Assurance software. This support allows for Exacom’s HINDSIGHT recordings to be shared with and accessed directly from the AQUA user interface and greatly enhances the Quality Assurance user’s experience.
The HINDSIGHT platform is a multimedia recording solution that the meets the demands of public safety, homeland security, defense, utilities and transportation industries. AQUA 7 Ascent software totally automates the dispatch case review process and this support from the HINDSIGHT platform provides the necessary link to bridge the two together.
“Providing Exacom’s customers who are AQUA users with an integrated case review experience is a great product enhancement and benefit”, explains Mark Woody, Exacom Product Manager. “Working with Priority Dispatch to address this need is a way to continue to improve the user experience and serve the user community”.
“We are excited at the recent release of AQUA 7 Ascent and the tie-in with Exacom’s HINDSIGHT product” says Scott Robinson, Global Marketing Director, Priority Dispatch. “Achieving this integration with Exacom for our users is an important step in the product enhancement process that is a focus for us here at Priority Dispatch.”
Exacom will be demonstrating the new HINDSIGHT G3 software featuring Quality Assurance and Screen Capture options in the Exacom booth (#217) at NENA 2018 in Nashville, June 18 -19. Please visit us to see how our new products can meet and exceed your needs!
Exacom, Inc., based in Concord, New Hampshire, is a leading manufacturer of communications recording solutions for public safety, government and DoD applications since 1986. Exacom provides audio, video, data and text to 9-1-1 recording solutions for communications and dispatch centers in many countries, including some of the largest centers in the U.S. and Canada. Exacom’s solutions are designed to meet the demanding needs of today’s complex, rapidly advancing and mission critical communications environments. Exacom is now an employee owned company. For more information, visit: www.exacom.com.
Exacom™, HINDSIGHT™, EARS™ ExaCare™ are trademarks of Exacom. AQUA® 7 Ascent and Priority Dispatch™ are trademarks of Priority Dispatch.
About Priority Dispatch
Priority Dispatch supports emergency dispatch centers around the world with the technology, tools, and training required to meet the needs of all types of dispatch environments. As the exclusive licensee and distributor of the IAED’s unified protocol systems, Priority Dispatch integrates these protocols with the technology of ProQA software. ProQA enables dispatch operators to respond confidently and accurately with science-based protocols, time-tested across hundreds of millions of calls around the world.