Who is NICE?

NICE Systems is an Israeli software company that provides solutions for customer experience and compliance. The company is headquartered in Ra’anana, Israel. While NICE has a strong reputation for its enterprise call center recording solutions, they have also been able to successfully sell these solutions to public safety agencies. Their products are NICE’s Evidencentral platform and NICE Inform.

  • Headquartered in Israel; not US-Based
  • Recording solutions NOT designed for Public Safety agencies

  • Price-point is often higher than comparable solutions

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NICE Recording Systems

Formerly known as Neptune Intelligence Computer Engineering (NICE), NICE Systems traces its roots to 1986. Seven Israeli ex-army colleagues established this company. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets. Their reported company size was 7,102 employees in 2021. Their shares are traded on the Tel Aviv Stock Exchange and NASDAQ.

Exacom is not affiliated with NICE Systems or their solutions. Information provided above is for informational purposes only. It has been verified across various online sources but may still be incorrect. All trade names belong to their respective owners.