Recording Public Safety Communications Since the 1980s

Decades of mission-critical recording experience — evolved for NG911, cloud, and AI-driven operations.

  • Continuous operation in 24×7 emergency environments
  • Proven through analog → digital → IP → NG911 transitions
  • Built for evidentiary integrity, not experimentation

Four Decades of Public Safety Recording

1980s – Early Public Safety Recording

  • Analog and early digital recording environments
  • Court-admissible evidentiary capture
  • Mission-critical uptime expectations established

1990s – Digital Transition

  • Digital voice recording
  • Multi-channel dispatch environments
  • Growing QA and compliance needs

2000s – IP & Networked Systems

  • VoIP and radio over IP
  • Centralized storage and retrieval
  • Increasing integration complexity

2010s – Multimedia & Virtualization

  • Radio + phone + CAD + screen capture
  • Virtual servers and redundancy models
  • Cybersecurity becomes operationally critical

2020s – Cloud-Native & AI-Assisted Recording

  • NG911 and SIP-based communications
  • Cloud-hosted and hybrid architectures
  • AI transcription, keyword alerts, automated redaction

Designed for Continuous Operation — Not Just Longevity

Reliability isn’t measured in years — it’s measured in recordings you never miss.

  • Continuous 24×7 recording architectures
  • Redundant capture paths
  • Fail-safe storage models
  • CJIS-aware design principles
  • Designed for subpoena, FOIA, and internal QA

Why Experience Alone Isn’t Enough Anymore

Public safety recording hasn’t stood still — and neither has Exacom.

  • Legacy systems optimized for voice only
  • Modern PSAPs require voice, radio, text, video, screens, and data
  • Cyber threats now target recording infrastructure
  • Cloud resilience is no longer optional