Dispatch

We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

First, a Metaphor You Need a New Car. Let's say that you're in need of a vehicle. You've come across a [...]

“... Short-staffed... Doing more with less... Facing budget cuts.” If you spend a few minutes conversing with anyone in public [...]

Your CAD and Logging Recorder Should be Integrated To simplify access and save valuable time, Public Safety agencies should integrate their Computer Aided Dispatch [...]

Cloud-based solutions have a scandalous reputation. Yet, companies, even those who provide services for public safety, continue to push cloud-based solutions. But for mission-critical [...]

1. Size It Right Just like with any other product, the more features and capabilities you purchase for your recorder, the higher the price [...]

To do their jobs effectively, public safety agencies and first responders need accurate answers immediately. New technologies make this possible by delivering vital data [...]

Cyber Attacks Hurt Cyber attacks can have immediate and far-reaching implications for organizations throughout the world, especially public safety organizations. Public safety is [...]