911

Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies [...]

NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]

We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

What is NG911? NG911 (Next Generation 911) is a modern, internet-based version of the traditional 911 emergency call system. It is designed to provide [...]

Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

First, a Metaphor You Need a New Car. Let's say that you're in need of a vehicle. You've come across a [...]

“... Short-staffed... Doing more with less... Facing budget cuts.” If you spend a few minutes conversing with anyone in public [...]

Your CAD and Logging Recorder Should be Integrated To simplify access and save valuable time, Public Safety agencies should integrate their Computer Aided Dispatch [...]

Cloud-based solutions have a scandalous reputation. Yet, companies, even those who provide services for public safety, continue to push cloud-based solutions. But for mission-critical [...]

The shootings at Fort Hood in 2009 still mark the deadliest shooting on an American military base. In the 12+ years since the incident, [...]