Learning Center

As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]

Record Mission-Critical Microsoft Teams Communications Exacom is excited to announce the addition of a Microsoft Teams integration to record calls with HindSight™ 4, [...]

As 2023 unfolded, the public safety sector witnessed a dynamic landscape marked by transformative trends and innovative approaches. From advancements in technology to evolving [...]

Two-factor/multi-factor authentication is part of a layered approach to cybersecurity that helps protect your password and login information, and securing data and applications. What [...]

Did you know that, according to CISA data, 90% of all cyber attacks begin with a phishing attempt? Phishing is still the most used attack [...]

Another takeaway from Cyber Awareness Month in 2023 that you should be discussing as an organization, is the importance of patching and updating software. [...]

Oh yes, you most certainly did read that title right! Titles do not make the dispatcher, and I have breaking BONUS news for [...]

We as dispatchers must face head-on the issue of secondary traumatic stress and recognize that in our line of work, it is normal to [...]

Have you noticed just how many professionals in the 911 industry have either been formally diagnosed as such or exhibit neurodivergent tendencies and [...]