Learning Center

Two-factor/multi-factor authentication is part of a layered approach to cybersecurity that helps protect your password and login information, and securing data and applications. What [...]

Did you know that, according to CISA data, 90% of all cyber attacks begin with a phishing attempt? Phishing is still the most used attack [...]

Another takeaway from Cyber Awareness Month in 2023 that you should be discussing as an organization, is the importance of patching and updating software. [...]

Oh yes, you most certainly did read that title right! Titles do not make the dispatcher, and I have breaking BONUS news for [...]

We as dispatchers must face head-on the issue of secondary traumatic stress and recognize that in our line of work, it is normal to [...]

Have you noticed just how many professionals in the 911 industry have either been formally diagnosed as such or exhibit neurodivergent tendencies and [...]

911 audio recordings can hold immense power in the courtroom, determining the fate of the case. However, their use as evidence hinges on careful [...]

An Uptick in Cyber Attacks Public safety agencies have become increasingly targeted by cyber-attacks in recent years, and this trend is expected to continue in [...]

Interoperability is critical for public safety agencies because it allows different agencies and departments to effectively communicate and coordinate during emergencies. Interoperability ensures first [...]