The Importance of Training to Spot & Report Phishing
Did you know that, according to CISA data, 90% of all cyber attacks begin with a phishing attempt? Phishing is still the most used attack [...]
Pay Attention to Software Updates & Patches
Another takeaway from Cyber Awareness Month in 2023 that you should be discussing as an organization, is the importance of patching and updating software. [...]
Titles Don’t Make the Dispatcher
Oh yes, you most certainly did read that title right! Titles do not make the dispatcher, and I have breaking BONUS news for [...]
The Way Back From Secondary Trauma
We as dispatchers must face head-on the issue of secondary traumatic stress and recognize that in our line of work, it is normal to [...]
Dispatching, According to the ADHD Brain
Have you noticed just how many professionals in the 911 industry have either been formally diagnosed as such or exhibit neurodivergent tendencies and [...]
911 Audio in Court
911 audio recordings can hold immense power in the courtroom, determining the fate of the case. However, their use as evidence hinges on careful [...]
Cybersecurity & Your Logging Recorder
An Uptick in Cyber Attacks Public safety agencies have become increasingly targeted by cyber-attacks in recent years, and this trend is expected to continue in [...]
Behind the “Interoperability” Public Safety Buzzword
Interoperability is critical for public safety agencies because it allows different agencies and departments to effectively communicate and coordinate during emergencies. Interoperability ensures first [...]
Why Logging Recorder Companies Shouldn’t Create QA Software
Difficult When Agencies Switch Recorders Over the years, it's natural for public safety agencies to switch logging recorder vendors as new features come available [...]
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