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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Streamlining Records & FOIA Requests in Public Safety
    • Exacom Announces LMR-Optimized Transcription Service for Public Safety
    • Exacom Announces Best-In-Class Transcription Service for Audio Recordings
    • Record Mission-Critical Call Audio
      Why Are Public Safety Agencies Required to Record Communications?
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • Funding for NG 9-1-1: What You Need to Know
    • Quick Guide to NG 9-1-1
    • devices-using-cloud-services
      Cloud-Based Solutions for Public Safety: Worth It?
    • Catalyst Exacom MCPTT Recording IntelliLink
      Exacom and Catalyst Communication Technologies Collaborate to Record MCPTX
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • cybersecurity-global
      Cybersecurity & Your Logging Recorder
    • City of Dallas Cybersecurity Attack: A Digest
    • multimedia recording for military defense government
      Exacom’s Logging Recorder Achieves JITC Certification
    • Why Information Assurance (IA) Alone Isn’t Enough for Govt Agencies
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • The Truth About Why We Leave
    • The Truth About Why We Stay
    • You Make It, You Own It!
    • How to Lose a 9-1-1 Trainee in 6 Ways
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • Does Your Tone Speak Louder Than Your Words?
    • Public Safety Webinar: The Best Leaders Are the Best Learners
    Gold Line Truths

Learning Center

Home » Learning Center » Page 3
  • The Other Next Gen 911: What Newer Generations Bring to the 911 Industry

    As I write this article, I happen to be watching the 2022 movie about Whitney Houston and her rise to stardom. Whitney is [...]

    Views: 724Categories: Training, Staffing & RetentionTags: Gold Line Truths
  • Carbyne and Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1

    June 28, 2024 - New York, NY — Carbyne, a global leader in public safety technology, has announced a strategic partnership with Exacom, which [...]

    Views: 1544Categories: MCC Product Announcements, NewsTags: Exacom Integrations & Partners, Microsoft, Microsoft Teams
  • Exacom Unveils Cloud-Native Recording

    Exacom Unveils HindSight Cloud Exacom, a leading provider of advanced recording solutions, proudly announces the launch of its cutting-edge cloud-native recording platform, designed to [...]

    Views: 2612Categories: Articles, Cloud-Based Solutions, EventsTags: Exacom Product & Features
  • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach

    As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]

    Views: 1103Categories: Cloud-Based Solutions, Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, NG 911, Police Departments
  • Exacom Now Supports Recording Microsoft Teams

    Record Mission-Critical Microsoft Teams Communications Exacom is excited to announce the addition of a Microsoft Teams integration to record calls with HindSight™ 4, [...]

    Views: 1338Categories: MCC Product Announcements, NewsTags: Exacom Integrations & Partners, Microsoft, Microsoft Teams
  • Navigating the Frontlines: Key Trends that Shaped Public Safety in 2023

    As 2023 unfolded, the public safety sector witnessed a dynamic landscape marked by transformative trends and innovative approaches. From advancements in technology to evolving [...]

    Views: 1208Categories: Emerging Technology
  • Protect Passwords & Accounts Using Multi-Factor Authentication (MFA)

    Two-factor/multi-factor authentication is part of a layered approach to cybersecurity that helps protect your password and login information, and securing data and applications. What [...]

    Views: 290Categories: CybersecurityTags: AI, Cybersecurity, hardware, Phishing Attacks, SecuLore, software
  • The Importance of Training to Spot & Report Phishing

    Did you know that, according to CISA data, 90% of all cyber attacks begin with a phishing attempt? Phishing is still the most used attack [...]

    Views: 457Categories: CybersecurityTags: AI, Cybersecurity, hardware, Phishing Attacks, SecuLore, software
  • Pay Attention to Software Updates & Patches

    Another takeaway from Cyber Awareness Month in 2023 that you should be discussing as an organization, is the importance of patching and updating software. [...]

    Views: 399Categories: CybersecurityTags: AI, Cybersecurity, EMS, Fire, hardware, Phishing Attacks, Police Departments, SecuLore, software
  • Titles Don’t Make the Dispatcher

    Oh yes, you most certainly did read that title right! Titles do not make the dispatcher, and I have breaking BONUS news for [...]

    Views: 651Categories: Training, Staffing & RetentionTags: Gold Line Truths
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Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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