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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • 8 Ways to Save Money on Your Next Logging Recorder
      8 Ways to Save Money on Your Next Logging Recorder
    • Exacom Fully Supports L3Harris MCPTT Radios
    • Sample Digital Multimedia Logging Recorder Request for Proposal (RFP)
    • CentralSquare & Exacom Bring Recordings into CAD
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Do The Thing Anyway!
    • Speak Your Truth Podcast: Do the Thing Anyway – Inspiration for 911 Professionals
    • Public Safety Webinar: The Fight for Reclassification
    • Don’t Let the Old Dispatcher In
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • It Takes Two: A QA/QI Love Story
    • [Webinar] Lead the Way: Be the Leader You Needed!
    Gold Line Truths

Learning Center

Home » Learning Center » Page 6
  • Quick Guide to NG 9-1-1

    What is NG911? NG911 (Next Generation 911) is a modern, internet-based version of the traditional 911 emergency call system. It is designed to provide [...]

    Views: 1155Categories: NG 9-1-1 & i3 StandardTags: 911, EMS, Fire, NG 911, Police Departments
  • We Asked ChatGPT: Should You Buy an Exacom Logging Recorder?

    Question: Should You Buy an Exacom Logging Recorder? We have our opinion, of course, but we took this question to the controversial ChatGPT, AI [...]

    Views: 883Categories: Purchasing & Evaluating New Solutions Wisely
  • RapidSOS Portal – Open Automatically for Every Call

    Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

    Views: 716Categories: Enhancing Communications with InteroperabilityTags: 911, Dispatch, EMS, Fire, Phone Communications, Police Departments, RapidSOS
  • Always Demand COTS Hardware

    First, a Metaphor You Need a New Car. Let's say that you're in need of a vehicle. You've come across a [...]

    Views: 1182Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Police Departments, Transportation
  • Staffing, Retention, and Finding Your Hidden Gem

    “... Short-staffed... Doing more with less... Facing budget cuts.” If you spend a few minutes conversing with anyone in public [...]

    Views: 1336Categories: Training, Staffing & RetentionTags: 911, Dispatch, EMS, Fire, Police Departments, Transportation
  • How Your Logging Recorder Should Integrate with Your CAD

    Your CAD and Logging Recorder Should be Integrated To simplify access and save valuable time, Public Safety agencies should integrate their Computer Aided Dispatch [...]

    Views: 1192Categories: Enhancing Communications with InteroperabilityTags: 911, CAD, Campus Safety & Security, CentralSquare, Dispatch, EMS, Fire, Police Departments
  • Cloud-Based Solutions for Public Safety: Worth It?

    Cloud-based solutions have a scandalous reputation. Yet, companies, even those who provide services for public safety, continue to push cloud-based solutions. But for mission-critical [...]

    Views: 1349Categories: Cloud-Based SolutionsTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Police Departments, Transportation
  • Highly Cybersecure HindSight Multimedia Logging Recorder Now Available via GSA, 2GIT, SEWP, NCPA

    Concord, NH, September 12, 2022 - Exacom is excited to announce that their multimedia logging recorder solution, HindSight, is now available on a variety [...]

    Views: 1139Categories: MCC Product Announcements, News
  • Are Your Multi-line Telephone Systems up to Date?

    Multi-line Telephone Systems Safety is important to everyone; we want to be able to go home to our loved ones at the end of [...]

    Views: 688Categories: Policies & ProceduresTags: Phone Communications
  • Fort Hood Shooting Forever Changed 9-1-1 on Air Force Bases

    The shootings at Fort Hood in 2009 still mark the deadliest shooting on an American military base. In the 12+ years since the incident, [...]

    Views: 1104Categories: Keeping Communications Systems OperationalTags: 911, Government & Federal, Police Departments
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