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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Cloud: A Rose By Any Other Name….
    • Carbyne and Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1
    • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach
    • Exacom Now Supports Recording Microsoft Teams
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground
    • Cloud: A Rose By Any Other Name….
    • Exacom Unveils Cloud-Native Recording
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month
    • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity
    • [WEBINAR] Public Safety First: Vendor Risk Management
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Webinar: Increasing Campus Security, Engagement & Retention During COVID-19
    • VoIP Call Recording
      Staffing, Retention, and Finding Your Hidden Gem
    • QA-Customizable-Reports-and-Dashboards
      QA for Public Safety: What, Why & How
    • Dispatching, According to the ADHD Brain
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • Speak Your Truth Podcast: Why Peer Support in 911 Dispatch Matters More Than Ever
    • National Public Safety Telecommunicators Week: It Takes a Community to Support a Community
    Gold Line Truths

Purchasing & Evaluating New Solutions Wisely

Home » Learning Center » Critical Infrastructure » Purchasing & Evaluating New Solutions Wisely
  • Cloud: A Rose By Any Other Name….

    Understanding Cloud & Cloud Native Technologies The term “cloud” in technology often leads to confusion or misinterpretation. Vendors and customers alike will use "cloud" [...]

    Views: 452Categories: Cloud-Based Solutions, Purchasing & Evaluating New Solutions Wisely
  • Why Logging Recorder Companies Shouldn’t Create QA Software

    Difficult When Agencies Switch Recorders Over the years, it's natural for public safety agencies to switch logging recorder vendors as new features come available [...]

    Views: 196Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Dispatch, NG 911, Quality Assurance
  • What Comm. Centers HATE About Their Logging Recorders

    We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

    Views: 580Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Dispatch, EMS, Fire, Police Departments
  • We Asked ChatGPT: Should You Buy an Exacom Logging Recorder?

    Question: Should You Buy an Exacom Logging Recorder? We have our opinion, of course, but we took this question to the controversial ChatGPT, AI [...]

    Views: 873Categories: Purchasing & Evaluating New Solutions Wisely
  • Always Demand COTS Hardware

    First, a Metaphor You Need a New Car. Let's say that you're in need of a vehicle. You've come across a [...]

    Views: 1133Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Police Departments, Transportation
  • 8 Ways to Save Money on Your Next Logging Recorder

    1. Size It Right Just like with any other product, the more features and capabilities you purchase for your recorder, the higher the price [...]

    Views: 604Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Police Departments, Transportation
  • Sample Digital Multimedia Logging Recorder Request for Proposal (RFP)

    Here is sample RFP that you can use to draft your own logging recorder requirements before going out to bid. It covers all aspects [...]

    Views: 1094Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Government & Federal, NG 911, Police Departments, Transportation
  • Demystifying Motorola’s AIS & VPM

    What are the Archive Interface Server (AIS) and Voice Processing Module (VPM)? When it comes to recording radio traffic on Motorola's ASTRO 25 systems, [...]

    Views: 6085Categories: Purchasing & Evaluating New Solutions WiselyTags: Dispatch, Motorola Radio, Police Departments, Radio Communications
  • Distributed Recording

    Distributed Recording Recording Mission-Critical Communications in an Increasingly Distributed World The setting Global, Mobile Communications Mission-critical communications systems are becoming more [...]

    Views: 1164Categories: Purchasing & Evaluating New Solutions Wisely
  • Redundancy; Be More Specific!

    Redundancy is important in mission-critical communications, especially in government and public safety applications. This is true whether applications are purchased as premised-based or cloud-based. [...]

    Views: 2314Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Government & Federal, Police Departments, Transportation
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Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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