Here is sample RFP that you can use to draft your own logging recorder requirements before going out to bid. It covers all aspects required to arm your agency with a Next Generation 9-1-1 multimedia recorder that meets your requirements both for today and for years to come.

Key areas addressed by this sample RFP are:

  • Technical system requirements, like
    • Alarms & reporting
    • Record, replay, and download options
    • Deployment Options
    • CAD interfaces
    • Security and redundancy
  • Training
  • Installation & Implementation
  • Testing
  • Maintenance & support

If you have other suggestions for this policy that could help agencies like yours, please share with us! This document is to only be used as a sample/guideline for creating your own RFP.

This sample request for proposal (RFP) could serve as a basis for a:

  • 911 call center recording system
  • Single- or multi-agency dispatch recording system
  • Primary or secondary PSAP recording system
  • EMS, Police, or Fire digital logging recorder system
  • Military base E911 recording system
  • and many others

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Sample Multimedia Logging Recorder RFP