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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Streamlining Records & FOIA Requests in Public Safety
    • Exacom Announces LMR-Optimized Transcription Service for Public Safety
    • Exacom Announces Best-In-Class Transcription Service for Audio Recordings
    • Record Mission-Critical Call Audio
      Why Are Public Safety Agencies Required to Record Communications?
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • Funding for NG 9-1-1: What You Need to Know
    • Quick Guide to NG 9-1-1
    • devices-using-cloud-services
      Cloud-Based Solutions for Public Safety: Worth It?
    • Catalyst Exacom MCPTT Recording IntelliLink
      Exacom and Catalyst Communication Technologies Collaborate to Record MCPTX
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • cybersecurity-global
      Cybersecurity & Your Logging Recorder
    • City of Dallas Cybersecurity Attack: A Digest
    • multimedia recording for military defense government
      Exacom’s Logging Recorder Achieves JITC Certification
    • Why Information Assurance (IA) Alone Isn’t Enough for Govt Agencies
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • The Truth About Why We Leave
    • The Truth About Why We Stay
    • You Make It, You Own It!
    • How to Lose a 9-1-1 Trainee in 6 Ways
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • It Takes Two: A QA/QI Love Story
    • [Webinar] Lead the Way: Be the Leader You Needed!
    Gold Line Truths

911

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  • 8 Ways to Save Money on Your Next Logging Recorder

    1. Size It Right Just like with any other product, the more features and capabilities you purchase for your recorder, the higher the price [...]

    Views: 604Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Police Departments, Transportation
  • Sample Digital Multimedia Logging Recorder Request for Proposal (RFP)

    Here is sample RFP that you can use to draft your own logging recorder requirements before going out to bid. It covers all aspects [...]

    Views: 1092Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Government & Federal, NG 911, Police Departments, Transportation
  • Streamlining Emergency Management at Your ECC

    To do their jobs effectively, public safety agencies and first responders need accurate answers immediately. New technologies make this possible by delivering vital data [...]

    Views: 471Categories: Enhancing Communications with InteroperabilityTags: 911, Dispatch, EMS, Fire, Government & Federal, Police Departments
  • Cybersecurity for Public Safety

    Cyber Attacks Hurt Cyber attacks can have immediate and far-reaching implications for organizations throughout the world, especially public safety organizations. Public safety is [...]

    Views: 601Categories: CybersecurityTags: 911, Campus Safety & Security, Cybersecurity, Dispatch, EMS, Fire, Government & Federal, Police Departments
  • Evaluating Cloud Data Centers for Public Safety, Part 2

    This is part 2 in a series about the Cloud for Public Safety. Read Part 1 Today many organizations, [...]

    Views: 2901Categories: Cloud-Based SolutionsTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Government & Federal, iCert, Police Departments
  • Testing & NG 9-1-1 Interoperability

    Next Generation 911 (NG911) is quickly becoming a reality. Governmental bodies, standards bodies, service providers, and vendors are all moving to implement NG911. While [...]

    Views: 2554Categories: Critical Infrastructure, Enhancing Communications with Interoperability, NG 9-1-1 & i3 StandardTags: 911, EMS, Fire, Government & Federal, iCert, NG 911, Police Departments
  • Webinar: 5 Changes in Mission-Critical Communications

    Trends and technology are rapidly advancing in the world of mission-critical communications. These changes affect not only the ways we do our jobs but [...]

    Views: 2395Categories: Critical InfrastructureTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Radio Communications
  • Evaluating Cloud Data Centers for Public Safety, Part 1

    As data center facilities have developed to include virtual as well as physical facilities, this has led to confusion on the adoption of new [...]

    Views: 2303Categories: Cloud-Based SolutionsTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Government & Federal, iCert, Police Departments
  • The Truth Behind Component Redundancy

    Redundancy in Mission-Critical Applications Redundancy is important in mission-critical communications, especially in government and public safety applications. This is true whether applications are purchased [...]

    Views: 1604Categories: Keeping Communications Systems OperationalTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Government & Federal, Police Departments, Transportation
  • Redundancy; Be More Specific!

    Redundancy is important in mission-critical communications, especially in government and public safety applications. This is true whether applications are purchased as premised-based or cloud-based. [...]

    Views: 2313Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Government & Federal, Police Departments, Transportation
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Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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