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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Cloud: A Rose By Any Other Name….
    • Carbyne and Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1
    • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach
    • Exacom Now Supports Recording Microsoft Teams
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground
    • Cloud: A Rose By Any Other Name….
    • Exacom Unveils Cloud-Native Recording
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month
    • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity
    • [WEBINAR] Public Safety First: Vendor Risk Management
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Webinar: Increasing Campus Security, Engagement & Retention During COVID-19
    • VoIP Call Recording
      Staffing, Retention, and Finding Your Hidden Gem
    • QA-Customizable-Reports-and-Dashboards
      QA for Public Safety: What, Why & How
    • Dispatching, According to the ADHD Brain
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • Do The Thing Anyway!
    • Speak Your Truth Podcast: Why Peer Support in 911 Dispatch Matters More Than Ever
    Gold Line Truths

NG 911

Home » NG 911
  • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach

    As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]

    Views: 1095Categories: Cloud-Based Solutions, Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, NG 911, Police Departments
  • Why Logging Recorder Companies Shouldn’t Create QA Software

    Difficult When Agencies Switch Recorders Over the years, it's natural for public safety agencies to switch logging recorder vendors as new features come available [...]

    Views: 198Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Dispatch, NG 911, Quality Assurance
  • E911 vs. NG911

    E911 (Enhanced 911) and NG911 (Next Generation 911) are both systems designed to improve emergency response by providing more accurate location information and enabling [...]

    Views: 1176Categories: NG 9-1-1 & i3 StandardTags: 911, Dispatch, E911, EMS, Fire, NG 911, Police Departments
  • Funding for NG 9-1-1: What You Need to Know

    NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]

    Views: 4269Categories: NG 9-1-1 & i3 StandardTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Police Departments
  • Quick Guide to NG 9-1-1

    What is NG911? NG911 (Next Generation 911) is a modern, internet-based version of the traditional 911 emergency call system. It is designed to provide [...]

    Views: 1079Categories: NG 9-1-1 & i3 StandardTags: 911, EMS, Fire, NG 911, Police Departments
  • Sample Digital Multimedia Logging Recorder Request for Proposal (RFP)

    Here is sample RFP that you can use to draft your own logging recorder requirements before going out to bid. It covers all aspects [...]

    Views: 1102Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Fire, Government & Federal, NG 911, Police Departments, Transportation
  • Testing & NG 9-1-1 Interoperability

    Next Generation 911 (NG911) is quickly becoming a reality. Governmental bodies, standards bodies, service providers, and vendors are all moving to implement NG911. While [...]

    Views: 2558Categories: Critical Infrastructure, Enhancing Communications with Interoperability, NG 9-1-1 & i3 StandardTags: 911, EMS, Fire, Government & Federal, iCert, NG 911, Police Departments
  • Webinar: 5 Changes in Mission-Critical Communications

    Trends and technology are rapidly advancing in the world of mission-critical communications. These changes affect not only the ways we do our jobs but [...]

    Views: 2396Categories: Critical InfrastructureTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Radio Communications
Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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