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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Cloud: A Rose By Any Other Name….
    • Carbyne and Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1
    • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach
    • Exacom Now Supports Recording Microsoft Teams
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground
    • Cloud: A Rose By Any Other Name….
    • Exacom Unveils Cloud-Native Recording
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month
    • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity
    • [WEBINAR] Public Safety First: Vendor Risk Management
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Webinar: Increasing Campus Security, Engagement & Retention During COVID-19
    • VoIP Call Recording
      Staffing, Retention, and Finding Your Hidden Gem
    • QA-Customizable-Reports-and-Dashboards
      QA for Public Safety: What, Why & How
    • Dispatching, According to the ADHD Brain
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • Speak Your Truth Podcast: Why Peer Support in 911 Dispatch Matters More Than Ever
    • National Public Safety Telecommunicators Week: It Takes a Community to Support a Community
    Gold Line Truths

Cybersecurity

Home » Cybersecurity
  • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground

    In the world of public safety, relationships with vendors often come with a stigma. There’s a shared reluctance among many to engage. People don’t [...]

    Views: 116Categories: Articles, Emerging TechnologyTags: 911, Cybersecurity, General Public Safety, vendor management, vendor risk
  • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month

    October is Cybersecurity Awareness Month, and this year’s theme from CISA emphasizes the importance of securing key areas of our digital infrastructure. Public safety [...]

    Views: 363Categories: CybersecurityTags: AI, Cybersecurity, hardware, MFA, Phishing Attacks, SecuLore, software, strong passwords
  • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity

    For 911 centers and Emergency Communications Centers (ECCs), maintaining a robust cybersecurity posture is essential. In these critical environments, any vulnerability can pose a [...]

    Views: 427Categories: CybersecurityTags: AI, Cybersecurity, EMS, Fire, hardware, Phishing Attacks, Police Departments, SecuLore, software
  • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach

    As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]

    Views: 1087Categories: Cloud-Based Solutions, Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, NG 911, Police Departments
  • Protect Passwords & Accounts Using Multi-Factor Authentication (MFA)

    Two-factor/multi-factor authentication is part of a layered approach to cybersecurity that helps protect your password and login information, and securing data and applications. What [...]

    Views: 286Categories: CybersecurityTags: AI, Cybersecurity, hardware, Phishing Attacks, SecuLore, software
  • The Importance of Training to Spot & Report Phishing

    Did you know that, according to CISA data, 90% of all cyber attacks begin with a phishing attempt? Phishing is still the most used attack [...]

    Views: 454Categories: CybersecurityTags: AI, Cybersecurity, hardware, Phishing Attacks, SecuLore, software
  • Pay Attention to Software Updates & Patches

    Another takeaway from Cyber Awareness Month in 2023 that you should be discussing as an organization, is the importance of patching and updating software. [...]

    Views: 394Categories: CybersecurityTags: AI, Cybersecurity, EMS, Fire, hardware, Phishing Attacks, Police Departments, SecuLore, software
  • Cybersecurity & Your Logging Recorder

    An Uptick in Cyber Attacks Public safety agencies have become increasingly targeted by cyber-attacks in recent years, and this trend is expected to continue in [...]

    Views: 1427Categories: CybersecurityTags: CAD, Call Handling Equipment, Cybersecurity, hardware, software
  • City of Dallas Cybersecurity Attack: A Digest

    News broke yesterday that the city of Dallas, Texas, had been severely affected by a malicious ransomware attack. The city itself has not issued [...]

    Views: 358Categories: Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, Police Departments
  • Exacom’s Logging Recorder Achieves JITC Certification

    Exacom's HindSight Multimedia Logging Recorder solution has met the Department of Defense (DoD) Joint Interoperability Test Command’s (JITC) requirements and is approved for deployment [...]

    Views: 734Categories: Cybersecurity, MCC Product Announcements, NewsTags: Cybersecurity
12Next
Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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