Learning Center

E911 (Enhanced 911) and NG911 (Next Generation 911) are both systems designed to improve emergency response by providing more accurate location information and enabling [...]

News broke yesterday that the city of Dallas, Texas, had been severely affected by a malicious ransomware attack. The city itself has not issued [...]

Quality assurance in public safety refers to a set of processes and procedures used to ensure that the services provided by a public safety [...]

FOIA (Freedom of Information Act) and court records requests can be a time-consuming and complex process for government agencies to manage. However, there are [...]

Exacom is pleased to announce audio transcription services are now available within the latest version of HindSight 4. Most AI transcription services are fairly [...]

Exacom is pleased to announce audio transcription services are now available within the latest version of HindSight 4.Transcribed audio allows agencies to respond faster to [...]

Exacom, Inc. is announcing new partnerships to provide mission-critical and productivity solutions for the national security, public safety, and enterprise markets. Along with Airbus U.S. [...]

Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies [...]

NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]

We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]