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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • How Your Logging Recorder Should Integrate with Your CAD
    • Highly Cybersecure HindSight Multimedia Logging Recorder Now Available via GSA, 2GIT, SEWP, NCPA
    • Are Your Multi-line Telephone Systems up to Date?
      Are Your Multi-line Telephone Systems up to Date?
    • Fort Hood Shooting Forever Changed 9-1-1 on Air Force Bases
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Public Safety Webinar: The Best Leaders Are the Best Learners
    • Does Your Tone Speak Louder Than Your Words?
    • National Public Safety Telecommunicators Week: It Takes a Community to Support a Community
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • You Make It, You Own It!
    • The Truth About Why We Stay
    Gold Line Truths

Learning Center

Home » Learning Center » Page 5
  • Exacom, Airbus, Catalyst, Blueforce & Common Objects Announce New Tools for Smarter & Automated Communications

    Exacom, Inc. is announcing new partnerships to provide mission-critical and productivity solutions for the national security, public safety, and enterprise markets. Along with Airbus U.S. [...]

    Views: 404Categories: Emerging Technology, NewsTags: Energy & Utilities, Exacom Integrations & Partners, Transportation
  • Why Are Public Safety Agencies Required to Record Communications?

    Public safety agencies are typically required to record communications for several reasons, including: Evidence collection In many cases, public safety agencies [...]

    Views: 494Categories: Policies & ProceduresTags: 911, Dispatch, EMS, Fire, Phone Communications, Police Departments, Radio Communications
  • Funding for NG 9-1-1: What You Need to Know

    NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]

    Views: 4263Categories: NG 9-1-1 & i3 StandardTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Police Departments
  • What Comm. Centers HATE About Their Logging Recorders

    We wanted to know: what do communications centers HATE about their logging recorder systems and vendors? So we surveyed over 2,400 organizations. And we [...]

    Views: 580Categories: Purchasing & Evaluating New Solutions WiselyTags: 911, Dispatch, EMS, Fire, Police Departments
  • Quick Guide to NG 9-1-1

    What is NG911? NG911 (Next Generation 911) is a modern, internet-based version of the traditional 911 emergency call system. It is designed to provide [...]

    Views: 1066Categories: NG 9-1-1 & i3 StandardTags: 911, EMS, Fire, NG 911, Police Departments
  • We Asked ChatGPT: Should You Buy an Exacom Logging Recorder?

    Question: Should You Buy an Exacom Logging Recorder? We have our opinion, of course, but we took this question to the controversial ChatGPT, AI [...]

    Views: 873Categories: Purchasing & Evaluating New Solutions Wisely
  • RapidSOS Portal – Open Automatically for Every Call

    Auto-Open the RapidSOS Portal When a Call Comes In While telecommunicators are listening to a call in Instant Recall, the online RapidSOS portal can [...]

    Views: 678Categories: Enhancing Communications with InteroperabilityTags: 911, Dispatch, EMS, Fire, Phone Communications, Police Departments, RapidSOS
  • Always Demand COTS Hardware

    First, a Metaphor You Need a New Car. Let's say that you're in need of a vehicle. You've come across a [...]

    Views: 1132Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Police Departments, Transportation
  • Staffing, Retention, and Finding Your Hidden Gem

    “... Short-staffed... Doing more with less... Facing budget cuts.” If you spend a few minutes conversing with anyone in public [...]

    Views: 1318Categories: Training, Staffing & RetentionTags: 911, Dispatch, EMS, Fire, Police Departments, Transportation
  • How Your Logging Recorder Should Integrate with Your CAD

    Your CAD and Logging Recorder Should be Integrated To simplify access and save valuable time, Public Safety agencies should integrate their Computer Aided Dispatch [...]

    Views: 1154Categories: Enhancing Communications with InteroperabilityTags: 911, CAD, Campus Safety & Security, CentralSquare, Dispatch, EMS, Fire, Police Departments
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