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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Cloud: A Rose By Any Other Name….
    • Carbyne and Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1
    • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach
    • Exacom Now Supports Recording Microsoft Teams
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground
    • Cloud: A Rose By Any Other Name….
    • Exacom Unveils Cloud-Native Recording
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month
    • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity
    • [WEBINAR] Public Safety First: Vendor Risk Management
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Webinar: Increasing Campus Security, Engagement & Retention During COVID-19
    • VoIP Call Recording
      Staffing, Retention, and Finding Your Hidden Gem
    • QA-Customizable-Reports-and-Dashboards
      QA for Public Safety: What, Why & How
    • Dispatching, According to the ADHD Brain
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • Speak Your Truth Podcast: Why Peer Support in 911 Dispatch Matters More Than Ever
    • National Public Safety Telecommunicators Week: It Takes a Community to Support a Community
    Gold Line Truths

Keeping Communications Systems Operational

Home » Learning Center » Critical Infrastructure » Keeping Communications Systems Operational
  • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach

    As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]

    Views: 1087Categories: Cloud-Based Solutions, Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, NG 911, Police Departments
  • City of Dallas Cybersecurity Attack: A Digest

    News broke yesterday that the city of Dallas, Texas, had been severely affected by a malicious ransomware attack. The city itself has not issued [...]

    Views: 358Categories: Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, Police Departments
  • Always Demand COTS Hardware

    First, a Metaphor You Need a New Car. Let's say that you're in need of a vehicle. You've come across a [...]

    Views: 1133Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Police Departments, Transportation
  • Fort Hood Shooting Forever Changed 9-1-1 on Air Force Bases

    The shootings at Fort Hood in 2009 still mark the deadliest shooting on an American military base. In the 12+ years since the incident, [...]

    Views: 1055Categories: Keeping Communications Systems OperationalTags: 911, Government & Federal, Police Departments
  • The Truth Behind Component Redundancy

    Redundancy in Mission-Critical Applications Redundancy is important in mission-critical communications, especially in government and public safety applications. This is true whether applications are purchased [...]

    Views: 1604Categories: Keeping Communications Systems OperationalTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Government & Federal, Police Departments, Transportation
  • Redundancy; Be More Specific!

    Redundancy is important in mission-critical communications, especially in government and public safety applications. This is true whether applications are purchased as premised-based or cloud-based. [...]

    Views: 2314Categories: Keeping Communications Systems Operational, Purchasing & Evaluating New Solutions WiselyTags: 911, Campus Safety & Security, Dispatch, EMS, Energy & Utilities, Fire, Government & Federal, Police Departments, Transportation
Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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