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Mission-Critical Communications Learning Center

  • Critical Infrastructure

    Critical Infrastructure »

    Planning, purchasing, maintaining, and transitioning your mission-critical communications infrastructure is a daunting task. Here are some tips to do it wisely and how to get the most of your existing systems.

    Key Areas:
    Purchasing & Evaluating New Systems »
    Keeping Systems Operational »
    Enhancing Communications with Interoperability »
    Policies & Procedures »
    Product Announcements »
    Recent Posts
    • Cloud: A Rose By Any Other Name….
    • Carbyne and Exacom Integrate Cloud-Native Solutions, Modernizing 9-1-1
    • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach
    • Exacom Now Supports Recording Microsoft Teams
    • Purchasing & Evaluating New Solutions Wisely
    • Keeping Communications Systems Operational
    • Enhancing Communications with Interoperability
    • Policies & Procedures
    • MCC Product Announcements
  • Emerging Technology

    Emerging Technology »

    It can be difficult to keep up with new mission-critical communications technologies and standards. Read up and take some of the guess-work out.

    Key Areas:
    NG 9-1-1 »
    Cloud-Based Solutions »
    MCPTX & FirstNet »
    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground
    • Cloud: A Rose By Any Other Name….
    • Exacom Unveils Cloud-Native Recording
    • NG 9-1-1 & i3 Standard
    • Cloud-Based Solutions
    • MCPTX and FirstNet
  • Cybersecurity

    Cybersecurity »

    As communications infrastructure becomes increasingly networked and interoperable, cybersecurity is of the utmost concern.

    Recent Posts
    • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control
    • Strengthening Cybersecurity in 911 Centers: The Role of Strong Passwords and MFA During Cybersecurity Awareness Month
    • The Critical Role of Software Updates and Patches in Public Safety Cybersecurity
    • [WEBINAR] Public Safety First: Vendor Risk Management
  • Training, Staffing & Retention

    Training, Staffing & Retention »

    • Webinar: Increasing Campus Security, Engagement & Retention During COVID-19
    • VoIP Call Recording
      Staffing, Retention, and Finding Your Hidden Gem
    • QA-Customizable-Reports-and-Dashboards
      QA for Public Safety: What, Why & How
    • Dispatching, According to the ADHD Brain
    Featured Series: Gold Line Truths
    The Latest from Samantha Hawkins
    • Speak Your Truth Podcast: Why Peer Support in 911 Dispatch Matters More Than Ever
    • National Public Safety Telecommunicators Week: It Takes a Community to Support a Community
    Gold Line Truths

Emerging Technology

Home » Learning Center » Emerging Technology
  • AI in 911: Enhancing 911 & Dispatch While Ensuring Safety & Control

    How to Leverage AI in Emergency Communications—Without Losing the Human Touch Every second counts in a 911 emergency. Call takers and dispatchers are the [...]

    Views: 145Categories: Articles, Cloud-Based Solutions, Cybersecurity, Emerging TechnologyTags: 911, Dispatch, General Public Safety
  • Breaking the Vendor Stigma in Public Safety: Building Trust and Finding Common Ground

    In the world of public safety, relationships with vendors often come with a stigma. There’s a shared reluctance among many to engage. People don’t [...]

    Views: 116Categories: Articles, Emerging TechnologyTags: 911, Cybersecurity, General Public Safety, vendor management, vendor risk
  • Cloud: A Rose By Any Other Name….

    Understanding Cloud & Cloud Native Technologies The term “cloud” in technology often leads to confusion or misinterpretation. Vendors and customers alike will use "cloud" [...]

    Views: 452Categories: Cloud-Based Solutions, Purchasing & Evaluating New Solutions Wisely
  • Exacom Unveils Cloud-Native Recording

    Exacom Unveils HindSight Cloud Exacom, a leading provider of advanced recording solutions, proudly announces the launch of its cutting-edge cloud-native recording platform, designed to [...]

    Views: 2577Categories: Articles, Cloud-Based Solutions, EventsTags: Exacom Product & Features
  • Internet Resiliency for Public Safety Agencies: A Comprehensive Approach

    As public safety agencies continue to embrace cloud-based technology to enhance efficiency and reduce costs, the critical importance of internet access becomes evident. While [...]

    Views: 1087Categories: Cloud-Based Solutions, Cybersecurity, Keeping Communications Systems OperationalTags: 911, Cybersecurity, Dispatch, EMS, Fire, NG 911, Police Departments
  • Navigating the Frontlines: Key Trends that Shaped Public Safety in 2023

    As 2023 unfolded, the public safety sector witnessed a dynamic landscape marked by transformative trends and innovative approaches. From advancements in technology to evolving [...]

    Views: 1193Categories: Emerging Technology
  • E911 vs. NG911

    E911 (Enhanced 911) and NG911 (Next Generation 911) are both systems designed to improve emergency response by providing more accurate location information and enabling [...]

    Views: 1160Categories: NG 9-1-1 & i3 StandardTags: 911, Dispatch, E911, EMS, Fire, NG 911, Police Departments
  • Exacom, Airbus, Catalyst, Blueforce & Common Objects Announce New Tools for Smarter & Automated Communications

    Exacom, Inc. is announcing new partnerships to provide mission-critical and productivity solutions for the national security, public safety, and enterprise markets. Along with Airbus U.S. [...]

    Views: 404Categories: Emerging Technology, NewsTags: Energy & Utilities, Exacom Integrations & Partners, Transportation
  • Funding for NG 9-1-1: What You Need to Know

    NG911, or Next Generation 911, is an advanced emergency communications system that allows citizens to contact emergency services using a range of technologies, including [...]

    Views: 4263Categories: NG 9-1-1 & i3 StandardTags: 911, Dispatch, EMS, Fire, Government & Federal, NG 911, Phone Communications, Police Departments
  • Quick Guide to NG 9-1-1

    What is NG911? NG911 (Next Generation 911) is a modern, internet-based version of the traditional 911 emergency call system. It is designed to provide [...]

    Views: 1067Categories: NG 9-1-1 & i3 StandardTags: 911, EMS, Fire, NG 911, Police Departments
12Next
Articles Case Studies Cloud-Based Solutions Critical Infrastructure Cybersecurity Emerging Technology Enhancing Communications with Interoperability Events Keeping Communications Systems Operational Learning Center MCC Product Announcements MCPTX and FirstNet News NG 9-1-1 & i3 Standard Policies & Procedures Purchasing & Evaluating New Solutions Wisely Staff Training, Staffing & Retention Uncategorized Webinars
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