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The Way Back From Secondary TraumaWe as dispatchers must face head-on the issue of secondary traumatic stress and recognize that in our line of work, it is normal to be affected by the stories we hear on a daily basis. How then [...]
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Dispatching, According to the ADHD BrainHave you noticed just how many professionals in the 911 industry have either been formally diagnosed as such or exhibit neurodivergent tendencies and habits (I'm talking ADHD'ers, those on the Autism Spectrum, ADD, OCD, you name [...]